TelePresence and Video Infrastructure

Hi All, We have an IPCC(Ent) v6.0 with CCM 4.1 VoIP environment at the call center. The Agents use CTIOS softphone, and we have "Reason Codes" configured to track the Off-Phone activity of Agents. When the Agents have to switch the "Reason Code" from...

Hi there.We currently run a trial version of CiscoWorks Voice Manager 3.0It is going fine except by the lack of utilisation & statistics for analog and digital (ISDN/E1/T1) from the existing Cisco voice gateways.We heard that Cisco Unified Operation ...

I have a Polycom video system with a SE200 gatekeeper. Our 4.1(3) CCM has a H225 trunk that registers with the Polycom gatekeeper. I can place audio and video calls both ways across the trunk just fine between IP phones, Advantage VT, and the Polycom...

I've set up a fairly simple CCM system with a GK h225 trunk to a local GK. The GK has several local zones only. There are 2 netmeeting PCs registered via the GK. There are 2 VTA devices on CCM.I can make calls to/from all the devices without problem....

Hello all,I tried to restore factory default of IP/VC 3511, however IP/VC still have previous configuraiton.How can i restore factory default?---------- restore procedure -----------A log of the auto-boot events displays on the computer. Step 5 When ...

I am using a Genetec Omnicast server to stream video to the internet, through a DSL line. Since I put Cisco 831 routers between each end points, video sessions do freeze regularly (before I used linksys routers). I do not see any latency, queuing or ...

I am using Auto QoS on all switches (mostly 3550s and 3560s switches) with LLQ QoS enabled on the WAN for voice traffic only. I currently have about 15 VTA Cameras on my network and all seems to be working fine so far without any QoS enable for video...

Hello,I can't see all persion at the same time on conference. I also can't see seperate screen on LCD pannel or CVTA on PC.Does IPVC-3511-MCU support multiple conference with multiple video screen?Regards,John.

Hi,Does anyone have experience implementing call screening with CCM 4.1.3 and Unity 4.2. When a caller cals in, we want them to be prompted for their name, and then their name to be played back to the receiving party before they decide to accept the ...

I am CCNA and new to voice,i am using the call manager 4.1(3) my problem is, voicemail is not enabled in my call manager. I tried with cisco configuration guide still there is problem. can anyone help me to sort out this problem.

I am having the callmanager 4.1(3)SR1, Cisco 7941 IP Phone. Voice is working good. but i am trying to install VT Advantage , but it is showing only local video it is not showing remote video. I enabled the video over phone feature in call manager al...

I am planning to use 2800 series for T.37 onramp. 16 DID ports are using for receving fax. Do i need at least 16 channels Packet Voice/FAX DSP? My basic question is that does T.37 requires DSP? Pls kindly advise.

Is there a way to start a video call by having the handset lifted? Potentially trying to figure out a way to start a video-call by having a user lift the handset and be connected to a call-center.