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Multistream not working

Mike Assel

I know it's new, but has anyone had any luck getting the new multistream functionality on the Telepresence Server working?  I'm pretty sure I have all the prerequisites and configurations in place, but it's not working.  

Thanks,  Mike

13 Replies 13

Mike -

What infrastructure and endpoints are you using, as well as software versions for each?

I know you're using an MX800 from your other discussion here and I presume have the endpoint configured per the presentation slide desk I linked to.  Did you check the other pages, regarding other required settings to get it working?

Required servers, versions, and special settings if any.

  • Conductor XC3.0
    • Ensure “Allow iX Application Media” is enabled within the SIP Profile applied to any SIP trunks the calls traverse (for instance the trunk to Conductor)
  • CUCM 10.5(2)
    • On the Conference Template, ensure “Enable iX protocol” is not set to “False”. No need to check the box this works by default without configuring any additional paramters
  • Virtual TP Server 4.1
  • SX20/80, MX200/300 G2, MX700/800

Beyond trying to help make sure you have the correct server versions and settings, as I don't have CUCM, I can't help do an actual test.

Conductor: XC3.0.1
TP Server: 4.1(1.79)
MX800: TC7.3.0.8cb420c

MX800 has been configured to match the settings in those bullet points, and the two conductor settings are configured correctly as well.  I'll bang on it some more tomorrow. 



Hey guys,

I seem to be facing the same issue.  I have everything in place as it should be.  All settings checked per the document, and still my SX80 doesn't do multistream.  Any gotchas out there that users are seeing?