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I have a user who goes through the Spark install with no issues, however once the application launches it hangs on the screen that says Detecting Media Devices. It then gives the only option to close the program. Several times reinstalling, with th...
I was under the impression that the DX series endpoints support extension mobility, however after enabling the devices and verifying our cluster has EM working appropriately, the EM option still isn't showing up on the DX's. The release notes for th...
I was under the impression that the DX series endpoints support extension mobility, however after enabling the devices and verifying our cluster has EM working appropriately, the EM option still isn't showing up on the DX's. The release notes for th...
Hello,I have a CMR account provisioned to my WebEx account with a PMR. When using One-Click meeting everything works fine, it launches my PMR like I have it in the "Meet Now" settings. However, in my Jabber client (!0.6 windows), I notice that clic...
Hello,We recently ordered a handful of CMR cloud licenses to try out. Everything is working great except for how the custom PMR URI is laid out. Because we don't use SSO with WebEx our login username is our email address. So the custom uri goes as...
Great update, Erin. It's great to see how far along search has come within Webex. Super helpful for people like me who don't even remember what they did yesterday :).
If they are Spark registered, then they should be able to click the Advanced Settings option under the Device in the Admin Portal. Then go to Setup>Personalization.If it's on-prem registered, then just hit the IP address from a browser, login, and d...
Hey Chris,You are halfway there. You have to have a Spark Calling license in order to register the device to the Spark cloud. This can only be ordered through a partner currently. There are trials available, but again through partners. The app by...
Hey David,In the Spark admin portal, the admin should be able to initiate a QR or 16 digit code tied to a user that when entered into the provisioning wizard of the phone will register it to Spark. Also the user can do this from the Self Service por...
