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Multiway - Call merging failed

marahman78
Level 1
Level 1

VCS Control Running 8.1

Codian 5320 MCU   running 4.4(3.42)

CUCM running 9.1

EX90 running TC5.1.5.297625

SX20 TC6.2.0.20b1616

EX90 & SX20 > Registered to VCS

8945 > Registered to CUCM

MCU is registered with CUCM and VCS both.

When i initiate a multiway call between my EX90, SX20 and 8945 which connects via the SIP trunk to CUCM then i get a call merge failed error message. 

For Example:

I call an IP endpoint on CUCM from the EX90

Place this call on hold

Call an SX20 and get connected

Hit merge and it fails.

I can't seem to get the calls to merge

i am able to get the calls into a single conference,by dialing MCU schedule conference.

- Configured SIP Route Pattern.

- Increased SIP Max Incoming Message Size.

- Changed Advanced Zone Profile to Custom in VCS.

Does multiway not support getting an video call from CUCM?

Regards,

Mohammad  

15 Replies 15

Mahesh Kumar
Level 1
Level 1

Can any help me to solve similar issue happens in a particular endpoint.

MX200 - SW TC7.1.4

I am able to join MCU bridge using number@mydomain.com

I am not able to merge the calls, Video to Video or Video to Audio

Please let me know if more details required.