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New TMS reports, that no services are running on old TMS

b.winter
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VIP

Hi,
We moved the TMS application from the old Windows Server ("MSTMS01P") to a new Windows Server ("MSTMS02P").
The database was already located on an external SQL server.

After the move, everything works fine except one "cosmetic" issue:
The new TMS reports, that the services on the old TMS are not running and therefore generates tickets, as seen in the screenshot.

bwinter_0-1706698277566.png

Anyone know, where the new TMS pulls that information from? And where to change that?

1 Accepted Solution

Accepted Solutions

b.winter
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VIP

If someone is interested in the solution:

Under "Administrative Tools" --> "TMS Server Maintenance" scroll down to "TMS Services Status" and open the tab.
TMS will list the status of the services of the old and the new TMS-server.

Click the button "Clear List" to clear to entries for the old TMS-server --> which clears the open tickets.

View solution in original post

1 Reply 1

b.winter
VIP
VIP

If someone is interested in the solution:

Under "Administrative Tools" --> "TMS Server Maintenance" scroll down to "TMS Services Status" and open the tab.
TMS will list the status of the services of the old and the new TMS-server.

Click the button "Clear List" to clear to entries for the old TMS-server --> which clears the open tickets.