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NO NETWORK CONNECTION

Chet Cronin
Level 4
Level 4

‎09-09-2015 05:26 AM - edited ‎03-18-2019 04:58 AM

Have MXP's running with F8.2 and F9.3.3 on them ...

They register to the gatekeeper.

When dialing out their is a ring and then it drops with error "NO NETWORK CONNECTION" ...

Any Ideas.

I put them in the direct mode and get error code 41 when trying to connect. 

I can ping them but for some reason call setup doesn't seem to finish ..

 

Thanks.

Chet Cronin
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3 Replies 3

Acevirgil de Ocampo
Level 7
Level 7

‎09-09-2015 05:52 AM

Is there a firewall in between these endpoints?

Are you making a local H323 call (both endpoints are registered in same GK)?

Are you using a Cisco VCS as a gatekeeper?

 

Regards,

Acevirgil

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Chet Cronin
Level 4
Level 4
In response to Acevirgil de Ocampo

‎09-09-2015 05:54 AM

Yes making h.323 calls ... using the VCS running x8.5.1 ...

These system were working last week ... no one is owning up to any changes :)

We feel it's a network/firewall issue but need to tell them where to look ...

 

Chet Cronin
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