Hello Cisco Support Community,
We have SX80 with Precision camera 60 not working. The camera is detected by the codec but cannot be controlled and no selfview. It shows black.
Running the troubleshooting tool shows that the camera sensor is malfunction. Is this a hardware issue? I already tried restoring to factory default the system and did upgrade from TC7.3.3 to TC7.3.6 but still did not resolve the problem.
