Please help me out
I have two locations, A and B which want to initiate a call to a test site with public IP's. Site A is OK while calling from B site, i Get an error " No incoming Video".
Steps which I follow are :
1. Call an Public IP.
2. Call gets connected.
3. Audio is fine
4. On screen there is a message " No Incoming Video"
I have kept following ports open on my Router, and their is not Firewall in between.
TCP : 1720, 5060 and 49152 to 65535
UDP : 2326 to 2500, 5555 to 5574 & 11000 to 20999
where as all IP,TCP & UDP is allowed to the Video Conferencing IP.
Note : 1. Video Conference call from Site A to B is working fine.
2. If I try the same from the secondary ISP link skipping the router, the call gets connected successfully.
3. Same ports are allowed on A site's router and its working fine.
Thanks in Advance.
Regards,
Ninad Thakare