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Reason Q.850;cause=3

bkhanal1971
Level 3
Level 3

I am trying to understand the following from the ccsip debug. Call seems to go through fine but wondering why i am getting the errors as given below.

Earlier in the day, we had a lot of call drops while calling the 18009264402 external conf bridge number

. Opened a case with ITSP and they said, they were getting the disconnect signalling from our end with the release code of 127. I am trying to understand what is wrong in my side.

 

Feb 23 02:00:10.113: //3717691/45E5B6800002/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 192.23.200.13:5060;branch=z9hG4bKc5533d6f7f2ffc
From: "CIPC" <sip:3125168888@192.23.200.13>;tag=508951460~3d1c919e-0beb-1926-aa9d-0df546e705e4-60733050
To: <sip:+18009264402@192.26.20.21>;tag=3856249C-D30
Date: Fri, 23 Feb 2018 02:00:10 GMT
Call-ID: 45e5b680-a8f175aa-b59fb5-dc817ac@172.23.200.13
CSeq: 101 INVITE
Allow-Events: telephone-event
Warning: 399 100.65.0.154 "Session target could not be resolved"
Server: Cisco-SIPGateway/IOS-15.4.3.M4
Reason: Q.850;cause=3
Content-Length: 0

 

Thank you,

Khanal

5 Replies 5

Aeby Vinod
Level 3
Level 3
What is the IP 100.65.0.154, is that a session target on a dial-peer?, is pings/trace route from the CUBE reaching the destination?

Also would it be possible for you to provide the following debugs for a failed call and the current running config.
debug ccsip message
debug ccsip error
debug ip tcp transcation
debug voice ccapi inout

Please rate if you find this helpful.

Regards,
Aeby


Please rate if you find this helpful.

Regards,
Aeby

Andrew West
Level 4
Level 4

The cause code is saying "No Route to Destination"

 

LIke the other poster said, configs + debugs and a explanation of how the 100 address fits in will help. 

Saurabh
Cisco Employee
Cisco Employee
Can you share running configs and following debugs.
debug voice ccapi all
debug ccsip messages
debug ip tcp transactions

Emmanuel Valdez
Level 3
Level 3

Hello everybody,

 

I had same issue, I only add to trusted list the remote network to resolved it, in my case I used the following config:

 

voice service voip
ip address trusted list
ipv4 10.2.6.0 255.255.255.0

 

Regards.

Please check whether you sip trunk is registered with Service Provider. if not, please ask them what you need to configure on your router