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Report by Extension - Number of Calls truncates at 100 - Any way to make this larger?

novc
Beginner
Beginner

I am trying to generate a report by extension to see the volume of calls coming in to our helpdesk line, an extension within our VOIP network.  I am able to put in a date range for a six month period, but the report truncates the number of calls to this extension at 100, which is not helpful, since we easily get that number of calls in a day or two.  The message says "for system perfomance this report truncates at 100 records".  Does anyone know if I can change this setting somehow?  I am a DBA, but not very familiar with the reporting interface for Cisco.   Thanks.

1 Reply 1

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Claire,

Maybe this will help

https://supportforums.cisco.com/docs/DOC-5062

Cheers!

Rob

"May your heart always be joyful
May your song always be sung" - Bob Dylan

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