Resetting Password for OS Administration Page

Jeff Martin · ‎03-27-2013

I need to reset the password for the administrator account on the OS Administration page. I am able to login to the Unified CM page using my LDAP credentials but I can't get to the OS Administration page using the admin username and password.

Rob Huffman · ‎03-27-2013

Hi Jeff,

Recovering the OS Administrator Password

If you lose the Administrator password and cannot access the system, use the following procedure to reset the Administrator password.

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Note During this procedure, you will be required to remove and then insert a valid CD or DVD in the disk drive to prove that you have physical access to the system.

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Procedure

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Step 1 Log in to the system with the following username and password:

â€¢Username: pwrecovery

â€¢Password: pwreset

The Welcome to admin password reset window displays.

Step 2 Press any key to continue.

Step 3 If you have a CD or DVD in the disk drive, remove it now.

Step 4 Press any key to continue.

The system tests to ensure that you have removed the CD or DVD from the disk drive.

Step 5 Insert a valid CD or DVD into the disk drive.

The system tests to ensure that you have inserted the disk.

Step 6 After the system verifies that you have inserted the disk, you get prompted to enter a new Administrator password.

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Note The system resets the Administrator username to admin. If you want to set up a different Administrator username and password, use the CLI command set password. For more information, see Appendix A, "Command Line Interface."

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Step 7 Reenter the new password.

The system checks the new password for strength. If the password does not contain enough different characters, you get prompted to enter a new password.

Step 8 After the system verifies the strength of the new password, the password gets reset, and you get prompted to press any key to exit the password reset utility.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch2.html#wp1040303

Cheers!

Rob

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Time waits for no one, no favors has he"

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