TelePresence and Video Infrastructure

I've connected a PC to the PC port on the EX90.  Is there a command that I need to use to activate the interface (internal EX90 switch)?  I've changed the voice_vlan_id to the correct number and set the voice_vlan_mode to 'auto'.  But those settings ...

                   How do you wipe the configuration on a VCS or VCSe? Im not finding it on the documentation and I need to factory default one.

Hi-I'm seeing some strange behavior from my TCS', it doesnt have happen all the time and not on all boxes. Some recordings will transcode at a much higher bitrate than others.  All the aliases are set to the same template and output type, MP4/Medium....

Hi,I have a telepresence touch 8 and a sx20 codec. When i use the admin account to log with the touch and control the codec all work fine. I need to limit the control from touch for end user. I create a account in sx20 with read only privilege. I try...

What is a CTI request and why would this cause your phone to reset?

I'm wondering if video endpoints such as EX, MX, SX & C-series obtain their time refenrece from the CUCM.As these are SIP devices I guess they should get their time via the Device Pool - Date/Time group - NTP Reference?But apparently this is not the ...

Hello,when I call an external ISDN Gateway (using my ISDN gateway 3241), it happens that after about 30 minutes the video channel freezes, and from my endpoint I see such a snapshot.The same thing happens to the remote endpoint. Audio keeps giong for...

Hi all,thought I´d give the forum a try trying to solve an issue I´m seeing at a client site. We are trying to migrate from TMS Agent Legacy to TMSPE and we´re a bit stuck.During installation I get an error stating that it is "Unable to establish SQL...

After TMS upgrade to 13.2 I'm unable to access TMS Conference Control Center. I'm running windows 7 operating system.See below Java error log. f:   finalize objects on finalization queueg:   garbage collecth:   display this help messagel:   dump clas...

I have a Tandberg MPS200 that recently lost power.  Now that it is back online, it is giving the following error: "Bandwidth Error.  There is a problem with the bandwidth on the system- System has neither IP bandwidth or ISDN bandwidth."  I briefly r...

Hi AllCould someone please tell me what the media path would be for the below call.TX9000 calls into a TP server.TX9000 registered to --> CMCU --> SIP Trunk to VCS Control <-- TP Server registered to VCS control (SIP)Would media flow from the TX thou...

I see TC5.1.7 just got released. And TC6.0.0 was released on 31-Jan-2013.What version should I use?                   Very confusing...rgds, Geert.