Room Kit SIP - Can receive calls but cannot dial out

[MichaelChong]

Hi, I am literally stuck.

I have configured the SIP details and in the Home page, it shows the following SIP status

IP Proxy 1

Status

Registered

Proxy

172.31.2.52

URI

8077@172.31.2.52

From CUCM, it also show this device is registered.

I can dial in using a Cisco IP Phone.

But I cannot dial out.  No matter internal lines, public numbers, not even another Room Kit's SIP number next room.

I have actually found out why but I don't know how to solve it.  When I go into Call Control > Recents, the dial in number is actually "8075", but when I dial out using the touch panel the number is actually "8075@172.31.2.52".  Even if I dial back using the record from recents, which is "8075", the Room kit still changes the dial string to "8075@172.31.2.52".

[Robert Carson]

I do not know if you are still having this problem or not however when I hooked mine up I had the same problem and it ended up being the lack of a calling search space on the extension that I had assigned to the room kit.