TelePresence and Video Infrastructure

Hello, I am attempting to introduce ip sla udp jitter to measure jitter for our video live streaming platform ( pexip infinity ). We have had packet loss issues to our AWS direct connect for one reason or another but we want to add redundancy with an...

Can anyone help me out? I have a client who is upgrading to CUCM12.5, and we are upgrading some of their video endpoints, as well. I can't find this info anywhere else, but if anyone could help me out by letting me know is VCS X8.8.3 compatible with ...

Hello,We are facing issue with one way audio during Cisco WebEx meeting. Below is our scenario. After scheduling  webex meeting one user is connected from mobile ,one user is connected from Laptop and other user is connected from Cisco room kit plus ...

Hi, Customer is not able to dial call through webex room kit while he is able to join on laptop. Please see the snaps attached.

Hello, We have a customer who is using RoomKit Mini's via USB, but also wants to be able to access custom UI elements/macros on the Touch10 simultaneously.  When connected via USB, the touch 10 changes to a black screen saver indicating to use the la...

We have CMS Single Combined (Version 2.8) Expressway Cluster for Core & Edge of 2 Nodes  (Version 12.5.6) we did the multiple turn configuration from the below guide:"Configure CMS WebRTC Proxy over Expressway"https://www.cisco.com/c/en/us/support/do...

Hi, i'm searching a download link for: s52040ce8_2_2.pkg and s52040ce8_2_0.pkg I think the firmware is out of Date so the cisco link do not work. My Problem: I want to downgrad from CE to Android because our touch screen is not working. To use a keyb...

Hello,Several of my customers wants to provide the ability to include PIN in SIP URI to facilitate the connection to meeting from video endpoint. There are various scenarios where this feature will be helpful.The format would be: xxxxx@domain,,PIN# (...

Hi everyone!I'm having troubles when a Polycom G500 does a videoconference with Cisco SX series equipments.Using a Cisco VCS and register both codecs (Poly and Cisco) with SIP and make a videoconferece, at 5 or 7 min of transcurred time of the videoc...

Hello, I have a VCSE cluster running on VMs that is currently on X7.2.3 and needs to be upgraded.  The plan is to upgrade to X12 in the least possible stages.  According to Cisco clustering docs, it s OK to upgrade from X8.6 or above to X12.  My idea...

Hello everyone,    Please guide me how to use Webex Teams, Webex Meetings & H323 facility from Cisco SX20 device. Thanks  Harold Raymond

working on creating a solution for a customer to replace an external Audio conferencing service.CMS seems to be satisfying most of the requirements.Is TMS/TMSXE the only solution to schedule  or cna I create a template for meetings that have the pilo...

Working with my programmer to try and figure out why we cannot get our client's phonebook to populate on our Crestron touch panel. The client is not using a directory in TMS, but rather a contact list. I am not sure what the differences are, but they...