RS232 command of "@" for Tandberg MXP95

[jaguerre1]

Hello everyone

I'm controlling a TANDBERG MXP95 with an external control system (Crestron)

I want to send from Crestron the @ character through RS232 commands.

I've tried to send "Key @", but it doesn'y Works( this is the way of sending all other characters (1,2,3,*,#,...)

In the Tandberg manual i can not find how to do it.

Can anybody help me?

Thank you

[rosaho]

This discussion has been reposted from Additional Communities to the TelePresence community.

[Acevirgil de Ocampo]

Hi,

Since the "@" symbol is not included in TANDBERG MXP module in Crestron, you need to declare it through the use of Serial I/O symbol.

Did you try this:

1. Declare the parameter button for the "@" sign on the touch panel. 

2. Drag the Serial I/O symbol inside the logic folder.

3. Copy the parameter you used for the touch panel on the Serial I/O symbol.

- Example: Press 100: Press_@_symbol

4. Inside the string line for Press_@_symbol declare @ \x0d

5. Declare the parameter you use together with the other symbol on the [tx$]

example when use Alphabet _tx$, you should also use this for the Serial I/O

using the same parameter Alphabet _tx$.

Regards,

Acevirgil

[Wayne DeNardi]

Emulating the remote control is a very outdated and unreliable way to do the control of the endpoint.  You'd be best off re-engineering your software to grab the string that you wish to dial fully within the Crestron environment, then issue it (via RS323 if you have to, but over IP is the way to in the future) to the endpoint via the API commands, ie xcommand dial.

This will then also work for you a lot better in the future when you replace the old MXP system with something a bit newer.

Wayne
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