Rundll32.exe error on TMS Server while installing the TMSPE

[Nikhil Jayan Kandampully]

Hi All,

I am getting below error on TMS Server while I do the TMSPE1.1 installation, please help me if you are aware about this windows host process error.

I am plannig to install TMSPE also in same TMS Server.

TMS Server OS:- Windows server 2008 R2 Enterprise

VCS:- X7.2.2

TMS:- 14.2.1

Problem Details:-

Problem Event Name:                      APPCRASH

  Application Name:                         rundll32.exe

  Application Version:                       6.1.7600.16385

  Application Timestamp:                  4a5bc637

  Fault Module Name:                       clr.dll

  Fault Module Version:                     4.0.30319.1

  Fault Module Timestamp:                4ba1d9ef

  Exception Code:                             c00000fd

  Exception Offset:                            00355bc5

  OS Version:                                   6.1.7601.2.1.0.274.10

  Locale ID:                                      1033

  Additional Information 1:                  b2c7

  Additional Information 2:                  b2c70a0fe399ce161938de4c6a47c19c

  Additional Information 3:                  8171

  Additional Information 4:                  8171e26492b08b6219b99085a175e53d

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Thanks & Regards,

Nikhil Jayan

[Nikhil Jayan Kandampully]

Do anyone think this is BUG or something, i can see some similarity with the following Bug CSCug74973.

Thanks & Regards,

Nikhil Jayan

[mahkrish]

Hi Nikhil, The bug you mentioned symptom says "Installing TMSPE 1.1 on TMS 14.2 fails with "Invalid object name 'key_value' " and I am sure you are not hitting the same.

Can you try performing windows OS patches updates once and retry the installation ? Hope you have read through the TMSPE deployment guide from section Prerequisites and recommendations and Hardware requirements.

HTH.

BR, Mahesh Adithiyha

[Nikhil Jayan Kandampully]

HI,

I was able to fix this issue..

That was bug: CSCug74973.

My TMS Server was newly installed and when i was trying to install TMSPE, the user didn't had the permission to create the schema for the blank database. Because the database is blank it returns nothing and the install fails with Rundll32.exe Error.

please try following workarounds:

1. Give the SQL account the SYSADMIN / DBCREATOR permissions

2. Try the install again.

OR

1. Install TMSPE 1.0 then Upgrade to TMSPE 1.1

Thanks & Regards,

Nikhil Jayan

[Matt Stevenson]

I also have this problem.  My server (2008 R2) is fully patched and all pre-reqs are met.  Anyone else have insight on this?

~Matt

[Zac Colton]

Please review this Microsoft Knowledge Base article:

http://support.microsoft.com/kb/2640103

This might be a good direct for resolving the issue.

- Zac Colton

[Matt Stevenson]

Thanks for the reply.  Will give this a shot.  Bummer that you need to contact Microsoft just to get the fix.