SX-80 ERROR: Call Protocol Registration The system is not registered on either H323 or SIP.

[mark hackett]

SX-80 

rev. TC7.2.1.cb31c3d

Not using a Gatekeeper, NAT, call manager, VCS... etc..system has public IP and uses H.323..can make and receive calls just fine..no concerns or issues with other settings..BUT..how can I make this Diagnostic error go away or resolve?

Apologies is this has been covered before,

Thanks in advance for any replies.

[Acevirgil de Ocampo]

Hi Mark,

Since your endpoint works as stand alone (IP dialing method), under H323 settings Call Setup Mode set is to Direct which is correct. Erase all the parameters configured under H323  and don't forget to click Save button to apply the changes.

See my sample configuration of one of my deployed endpoint.

Also under SIP settings, leave all parameters as blank.

Then go to Diagnostics > Troubleshooting and Re-run Diagnostics.

You should not get any error but only a warning like this:

This WARNING tells that the system is not registered to a H323 Gatekeeper. It means the system cannot make H323 calls using extension or E.164 alias. In your case IP dialing method and will work fine.

Regards,

Acevirgil