TelePresence and Video Infrastructure

Hi All,TMS 14.3.2 (although the issue has been around on different versions)We have been having a slight issue for ages with TMS where it is issuing email warnings about a failure to update a Phone Book Source based on a Gatekeeper (mainly VCS, but s...

Hi Experts, Is it possible to do content sharing between Endpoint registered on VCS and a Lync user ? Lync version - 2013VCS - 8.2 ThanksManish

Hi Cisco support,  I have some issue for video conference camera, IR is not working. Check attached file for your reference. PID: CTS-PHD-1080P12XS Part No: 800-34904 B0 Serial No: A1AB07E00881 Model No: TANDBERG TTC8-02​

HiI am planning to connect three monitors to my C-90 codec and i want to dedicate each monitor for selfview, farend view and presentation respectively...is it possible??if yes, how????

Hi all, I planning for deployment of MRA , B2B set up using Expressway E and C. In order to have redundancy in place, I am looking to form cluster of two nodes Expressway e as well as Expressway C.Here I wanted to understand, does this require additi...

Hi, a couple off problems during upgrading my endpoint - hop you can help.1. Uploading the release key with succes2. Starting upgrade from TC5... to TC7.3.3 - succes3. after several minutes off installing extracting .... System reboots with this mess...

Hi ThereWe have been using the SX20 for over a year now.  Until recently everything was fine.  However on a recent inspection we have noticed that the system has frozen.  The system appears to boot correctly until the user interface appears after tha...

Hi, Need assistance with setting MCU 4510 with CUCM 10.X please. I had MCU registered with VCS-C , and maged by TMS. I need to move the same to CUCM but not sure how, Should i do sip trunk on cucm pointing to mcu or make conference bridges assign to ...

Hi all, IPSLAs Latest Operation Statistics IPSLA operation id: 14Type of operation: udp-jitterLatest RTT: 1 millisecondsLatest operation start time: 15:04:50 CCT Mon Aug 10 2015Latest operation return code: OKRTT Values:Number Of RTT: 1000 RTT Min/Av...

We are using a Cisco Telepresence MX300 G2 unit. It has a HDMI output. When the Cisco is connected to a laptop PC via a VGA cable and the HDMI is connected to a video projector, the image on the Cisco screen is successfully reproduced by the projecto...

Hi I have an MX800 registered on CUCM 10.5. I have also enabled SIP between the CUCM and VCS server. However I have 3rd party VC endpoints that can only register to the VCS as H323 devices. My question is, is it possible to set up a VC session betwee...