TelePresence and Video Infrastructure

We use a Codian MCU MSE 8510 for video conferencing.  We use the reservation and scheduling portion of it. I notice on our home menu where it lists all the meetings that have been scheduled, sometimes meetings fall off and end up in the completed mee...

We have installed a virtual instance of both VCS and Telepresense server for a "proof" of concept migration from our legacy video solution.  Our Cisco team has provided temp keys.  I am having issues getting the Telepresense server to register to the...

Dears, when both site A and site B use SX20s to have a video conference call and site A share a document(say excel) using VGA to the site B. it is much less clear viewed in Site B(remote) compared with viewed in Site A(local). The bandwidth for the c...

Hi, i have a problem with a regex expression at the device templates section at TMS. I want to use the first and last name, delete everything of first_name except the first letter. Then add the domain after it.So for example: first_name is "chris". l...

Looking for a recommendation on connecting my DX80 with HDMI cable to my laptop with VGA.

Hi all, I have a customer who has an issue with video calls dropping out after 15 mins. The customer reports that this happens with calls to their SX20 endpoint. The remote device could be either an 8945 IP phone, or a Jabber for windows client.ie po...

HI  I was planning to do the implementation on jabber gust server with new VCS C and E cluster (only for jabber guest).I am not using any NAT , Public IP on nic 2 and private IP for Nic 1 my default route is towards NIC 2 public ip . So route add for...

Hi, My Client has given me a E20 device for making calls and daily communication.  It is Tandberg E20. However, I am just been able to dial into their bridges. When I try to dial to any US number, I receive this message Cannot connect Call. I tried n...

Hi everyone, As my subject above,is it possible to do these scenario?SX20 --> CUCM --> Expressway Core --> Expressway Edge --> Internet (Public) --> SX20SX20 --> Internet (Public) --> Expressway Edge --> Expressway Core --> CUCM --> SX20 So the SX20s...

We have sold few Cisco Video Conference devices at clients in India, one client,German Base Company . They wanted the device to be on their company's nameregister, which is now the device SX20 showing in Supplier's name,  we do not get any help from ...

Hi,Can someone please guide on how a BE6000 can help us if we plan to procure an EX90 series Telepresence unit? We have been informed to procure a vcs along with ex90 and the boq has be6000 in it. We already have a CUCM. Also, all other video endpoin...