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SX80 TMS Registration error

Jeff Lewis
Level 1
Level 1

Heads up if experiencing registration errors of SX80 endpoints to TMS:

If you're getting failure to register due to a null value in audio level - appears to be only with SX80s.  WORKAROUND: pre-register the endpoint instead and reboot it.  TMS will see and register it successfully.

 

JL

3 Replies 3

Kjetil Ree
Cisco Employee
Cisco Employee

Hi Jeff,

I don't think this is a problem we are aware of, so I would like to investigate more.

Which version of TMS are you using, and which TC software?

Regards,
Kjetil

This issue could be related to mx200-g2-wont-add-tms, in which case it would be that someone is using a version of TMS prior to officially supporting the newer MX and SX endpoints.

Hi Kjetil,

will check ticket notes and if the info is available, I'll provide.