04-24-2015 10:32 AM - edited 03-18-2019 04:23 AM
Heads up if experiencing registration errors of SX80 endpoints to TMS:
If you're getting failure to register due to a null value in audio level - appears to be only with SX80s. WORKAROUND: pre-register the endpoint instead and reboot it. TMS will see and register it successfully.
JL
04-28-2015 01:22 AM
Hi Jeff,
I don't think this is a problem we are aware of, so I would like to investigate more.
Which version of TMS are you using, and which TC software?
Regards,
Kjetil
04-28-2015 05:07 AM
This issue could be related to mx200-g2-wont-add-tms, in which case it would be that someone is using a version of TMS prior to officially supporting the newer MX and SX endpoints.
04-28-2015 06:00 AM
Hi Kjetil,
will check ticket notes and if the info is available, I'll provide.
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