12-17-2013 07:46 AM - edited 03-18-2019 02:19 AM
Hello everybody,
I have a question to do: how to renew the security certificate of TCS web interface?
Our costumer has Tanbderg COntent Server 4.1 installed and the certificate expired, therefore it is inaccessible through Firefox (the only options are IE10 and less but they also show a lot of errors).
Thanks in advance.
Solved! Go to Solution.
12-17-2013 08:24 AM
The recording is stored and then transcoded. When the process is complete, you will see the resulting recording in View Recordings > Recorded. Click Play to watch the recording. See the online help for more information.
Installing a security certificate
The Content Server has implemented SSL (Secure Sockets Layer) protocol for sending user authentication information (username and password) in a secure way at user log in. The SSL implementation means that the web-based user interface needs to establish its credentials with the user's browser through an electronic document known as a security certificate.
Each unit is shipped with a self-signed certificate, which is valid for a year. Because self-signed certificates are not from a trusted Certificate Authority, when users try to log in to the unit, most browsers will display a message that the identity of the site could not be verified.
You can add the unit to the Trusted sites list in Internet Explorer or add an exception in Firefox to avoid seeing error messages at log in. However, Cisco recommends purchasing a security certificate from a certificate issuing authority that has a trusted relationship back to a root authority, such as VeriSign or Comodo. These credentials are most likely to be trusted by browsers, removing the need to add the unit to the list of Trusted sites. This certificate needs to be generated against the Windows machine name or the DNS entry associated with the IP address that the unit is using.
To install your purchased security certificate on the unit's default web site:
Step 1 Log in to the unit using Remote Desktop and go to Start > Administrative tools > Internet Information Services (IIS) Manager.
Step 2 Under Internet Information Services, expand `
Step 3 Right-click Default web site, and select Properties.
Step 4 In the Directory Security tab, click Server certificate in the Secure communications section.
Step 5 Follow the instructions in the Web Server Certificate Wizard to replace the current certificate with your purchased one. For more information, see the Internet Information Services help.
You can also install it for the Windows Media Administration web site and the Windows Server Administration web site to avoid getting security warnings when administrators log in to those sites.
When you have installed your certificate on the web sites, this certificate is then used instead of the self-signed one.
If the security certificate expires, (regardless of whether the unit uses your purchased security certificate or the original self-signed certificate), browsers will display another warning in addition to any previous warning related to self-signed certificates. A new certificate request can be generated using the IIS Web Server Certificate Wizard. After this request is generated, another self-signed certificate may be created using a third party tool, or this request can be forwarded to a certificate issuing authority. Do NOT remove the expired certificate until you have installed a new one because this will prevent any logon attempts.
12-17-2013 08:24 AM
The recording is stored and then transcoded. When the process is complete, you will see the resulting recording in View Recordings > Recorded. Click Play to watch the recording. See the online help for more information.
Installing a security certificate
The Content Server has implemented SSL (Secure Sockets Layer) protocol for sending user authentication information (username and password) in a secure way at user log in. The SSL implementation means that the web-based user interface needs to establish its credentials with the user's browser through an electronic document known as a security certificate.
Each unit is shipped with a self-signed certificate, which is valid for a year. Because self-signed certificates are not from a trusted Certificate Authority, when users try to log in to the unit, most browsers will display a message that the identity of the site could not be verified.
You can add the unit to the Trusted sites list in Internet Explorer or add an exception in Firefox to avoid seeing error messages at log in. However, Cisco recommends purchasing a security certificate from a certificate issuing authority that has a trusted relationship back to a root authority, such as VeriSign or Comodo. These credentials are most likely to be trusted by browsers, removing the need to add the unit to the list of Trusted sites. This certificate needs to be generated against the Windows machine name or the DNS entry associated with the IP address that the unit is using.
To install your purchased security certificate on the unit's default web site:
Step 1 Log in to the unit using Remote Desktop and go to Start > Administrative tools > Internet Information Services (IIS) Manager.
Step 2 Under Internet Information Services, expand `
Step 3 Right-click Default web site, and select Properties.
Step 4 In the Directory Security tab, click Server certificate in the Secure communications section.
Step 5 Follow the instructions in the Web Server Certificate Wizard to replace the current certificate with your purchased one. For more information, see the Internet Information Services help.
You can also install it for the Windows Media Administration web site and the Windows Server Administration web site to avoid getting security warnings when administrators log in to those sites.
When you have installed your certificate on the web sites, this certificate is then used instead of the self-signed one.
If the security certificate expires, (regardless of whether the unit uses your purchased security certificate or the original self-signed certificate), browsers will display another warning in addition to any previous warning related to self-signed certificates. A new certificate request can be generated using the IIS Web Server Certificate Wizard. After this request is generated, another self-signed certificate may be created using a third party tool, or this request can be forwarded to a certificate issuing authority. Do NOT remove the expired certificate until you have installed a new one because this will prevent any logon attempts.
08-25-2015 02:32 AM
Hi mfisher,
Can I ask you where did you find installing certificate section for Tandberg?
The above content seems to be from some documentation, I am finding it difficult to locate it, could you please help me the document for SSL certificate requirements for Tandberg TS & Cpnferencing?
Many Thanks..
08-25-2015 05:52 AM
Hello Rishi -
They probably got those instructions from Microsoft's website, if you search online you should be able to find them or similar. It's simply adding/importing an SSL certificate into an IIS website.
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