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Tandberg Content Server Security Certificate

mrodrigo_uy
Level 1
Level 1

Hello everybody,

I have a question to do: how to renew the security certificate of  TCS web interface?

Our costumer has Tanbderg COntent Server 4.1 installed and the certificate expired, therefore it is inaccessible through Firefox (the only options are IE10 and less but they also show a lot of errors).

Thanks in advance.

1 Accepted Solution

Accepted Solutions

mfisher
Level 1
Level 1

The recording is stored and then transcoded. When the process is complete, you will see the resulting recording in View Recordings > Recorded. Click Play to watch the recording. See the online help for more information.

Installing a security certificate

The Content Server has implemented SSL (Secure Sockets Layer) protocol  for sending user authentication information (username and password) in a  secure way at user log in. The SSL implementation means that the  web-based user interface needs to establish its credentials with the  user's browser through an electronic document known as a security  certificate.

Each unit is shipped with a self-signed certificate, which is valid for a  year. Because self-signed certificates are not from a trusted  Certificate Authority, when users try to log in to the unit, most  browsers will display a message that the identity of the site could not  be verified.

You can add the unit to the Trusted sites list in Internet Explorer or  add an exception in Firefox to avoid seeing error messages at log in.  However, Cisco recommends purchasing a security certificate from a  certificate issuing authority that has a trusted relationship back to a  root authority, such as VeriSign or Comodo. These credentials are most  likely to be trusted by browsers, removing the need to add the unit to  the list of Trusted sites. This certificate needs to be generated  against the Windows machine name or the DNS entry associated with the IP  address that the unit is using.

To install your purchased security certificate on the unit's default web site:


Step 1 Log in to the unit using Remote Desktop and go to Start > Administrative tools > Internet Information Services (IIS) Manager.

Step 2 Under Internet Information Services, expand ` (local computer)' and then `Web Sites'.

Step 3 Right-click Default web site, and select Properties.

Step 4 In the Directory Security tab, click Server certificate in the Secure communications section.

Step 5 Follow  the instructions in the Web Server Certificate Wizard to replace the  current certificate with your purchased one. For more information, see  the Internet Information Services help.


You can also install it for the Windows Media Administration web site  and the Windows Server Administration web site to avoid getting security  warnings when administrators log in to those sites.

When you have installed your certificate on the web sites, this certificate is then used instead of the self-signed one.

If the security certificate expires, (regardless of whether the unit  uses your purchased security certificate or the original self-signed  certificate), browsers will display another warning in addition to any  previous warning related to self-signed certificates. A new certificate  request can be generated using the IIS Web Server Certificate Wizard.  After this request is generated, another self-signed certificate may be  created using a third party tool, or this request can be forwarded to a  certificate issuing authority. Do NOT remove the expired certificate  until you have installed a new one because this will prevent any logon  attempts.

View solution in original post

3 Replies 3

mfisher
Level 1
Level 1

The recording is stored and then transcoded. When the process is complete, you will see the resulting recording in View Recordings > Recorded. Click Play to watch the recording. See the online help for more information.

Installing a security certificate

The Content Server has implemented SSL (Secure Sockets Layer) protocol  for sending user authentication information (username and password) in a  secure way at user log in. The SSL implementation means that the  web-based user interface needs to establish its credentials with the  user's browser through an electronic document known as a security  certificate.

Each unit is shipped with a self-signed certificate, which is valid for a  year. Because self-signed certificates are not from a trusted  Certificate Authority, when users try to log in to the unit, most  browsers will display a message that the identity of the site could not  be verified.

You can add the unit to the Trusted sites list in Internet Explorer or  add an exception in Firefox to avoid seeing error messages at log in.  However, Cisco recommends purchasing a security certificate from a  certificate issuing authority that has a trusted relationship back to a  root authority, such as VeriSign or Comodo. These credentials are most  likely to be trusted by browsers, removing the need to add the unit to  the list of Trusted sites. This certificate needs to be generated  against the Windows machine name or the DNS entry associated with the IP  address that the unit is using.

To install your purchased security certificate on the unit's default web site:


Step 1 Log in to the unit using Remote Desktop and go to Start > Administrative tools > Internet Information Services (IIS) Manager.

Step 2 Under Internet Information Services, expand ` (local computer)' and then `Web Sites'.

Step 3 Right-click Default web site, and select Properties.

Step 4 In the Directory Security tab, click Server certificate in the Secure communications section.

Step 5 Follow  the instructions in the Web Server Certificate Wizard to replace the  current certificate with your purchased one. For more information, see  the Internet Information Services help.


You can also install it for the Windows Media Administration web site  and the Windows Server Administration web site to avoid getting security  warnings when administrators log in to those sites.

When you have installed your certificate on the web sites, this certificate is then used instead of the self-signed one.

If the security certificate expires, (regardless of whether the unit  uses your purchased security certificate or the original self-signed  certificate), browsers will display another warning in addition to any  previous warning related to self-signed certificates. A new certificate  request can be generated using the IIS Web Server Certificate Wizard.  After this request is generated, another self-signed certificate may be  created using a third party tool, or this request can be forwarded to a  certificate issuing authority. Do NOT remove the expired certificate  until you have installed a new one because this will prevent any logon  attempts.

Hi mfisher,

Can I ask you where did you find installing certificate section for Tandberg?

The above content seems to be from some documentation, I am finding it difficult to locate it, could you please help me the document for SSL certificate requirements for Tandberg TS & Cpnferencing?

Many Thanks..

Hello Rishi -

They probably got those instructions from Microsoft's website, if you search online you should be able to find them or similar.  It's simply adding/importing an SSL certificate into an IIS website.

What is it you need help or having trouble with?