TMS email templates

[George Thomas]

Hello,

Is it possible to extract part of the VIDEO_ADDRESS variable and display it as a separate field in the meeting invite? When a meeting invite goes, users see 12345@domain.video.com. I need them to be able to see it as 12345@video.com. Any ideas on how to get that done? 

PS: I have a conductor, the NUMERIC_ID is not an option.

Thanks in advance!

[Patrick Sparkman]

I don't think it's possible.  Why do you want to change the video address, TMS should use the video address that Conductor uses?

[George Thomas]

Trying to get big brother Lync Online to work. :)

[Nick Halbert-Lillyman]

I had a similar issue where I wanted users to see "12345" instead of "12345@domain.com".

I managed to *sort of* get it to work by changing the alias on Conductor and TMS from something like

555.*@domain.com to 555.*

This meant that the variable generated in the email ended up being just the number, rather than number@domain.  You may be able to use this same method?

[George Thomas]

Thanks Nick, however doing that will complicate other things in the environment. 

[Nick Halbert-Lillyman]

The whole thing would be much easier and more flexible if Cisco just allowed the NUMERIC_ID variable in the email template :)

[George Thomas]

Agree!