12-18-2018 01:51 PM
When booking a meeting with outlook, I get the following error message on TMS:
Conference: Is defective because of a routing problem
Any idea where I can search to fix this issue?
12-23-2018 03:46 PM
I'd start by checking in the TMS Web Interface under Administrative Tools > Diagnostics > Conference Diagnostics.
A Defective Conference may be caused by a number of reasons - Have a read of the Defective Conference section in the TMS Admin Guide which says:
A Defective conference in Cisco TMS has been booked by an external client that encountered a resource conflict or routing problem.
A defective conference retains all properties of the booking request without setting up routing or consuming telepresence resources. Until all issues are resolved, Cisco TMS will not initiate a defective conference or send it to endpoints.
Defective conferences can be corrected by the organizer or the administrator:
Please remember to mark helpful responses and to set your question as answered if appropriate.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide