01-07-2012
06:04 AM
- last edited on
03-25-2019
09:02 PM
by
ciscomoderator
After migrating to Exchange 2010, I am unable to configure EWS parameters. Getting and error message “unable to verify Exchange web server connections”. I’ve verified the admin account has sent\receive rights, TP box can ping new CAS arrays, used NSLOOKUP to verify IP info, throttling script has been run on the appropriate places, and was wondering if adding a static ARP entry would help.
Thanks in advance for any and all help.
Jim
Solved! Go to Solution.
03-25-2013 08:02 PM
Where did you end up getting the correct cert from?
01-21-2012 12:42 PM
I think I'm kind of in the same boat - 503102 error?
"Raised error is:
com.cisco.ts.scheduler.exception.AdapterException(503102,EA,EXCHANGE_CONNECTION_ERROR,Unable to establish connection with Microsoft Exchange server because Unable to validate exchange web service connection.)"
The admin account can login via OWA, and still receives and sends mail. Tried different variations of domain & username as well.
Sorry if it's not the same issue/error.
R
01-21-2012 01:47 PM
Mine had to do with finding the right security certificate format. Once we did worked with no problems.
Sent from my iPad
01-21-2012 06:11 PM
hmmm - that was in the Exchange configuraion, right? I'll have to check that on Monday with our Exchange folks.
Thanks!
R
01-21-2012 06:13 PM
It was the integration with exchange, which made the security certificate?
Sent from my iPad
01-21-2012 06:53 PM
thanks Jim - do you have any links or documentation I can follow? It'd be nice to NOT have to call in CISCO or an Exchange expert.
(I just googled "cisco telepresence manager 1.8 exchange certificate" but had very little luck).
Anything is greatly appreciated.
R
01-21-2012 08:52 PM
NM - I got it! It was the certificate for as well. Now I've got a "retrieve mailbox quota" issue, but I'll look more into that elsewhere.
Thanks for the clue Jim!
01-23-2012 06:18 AM
Rob, you can use this link to help with the certificate - https://www.digicert.com/util/
02-02-2012 08:58 PM
Hi,
I am getting the following error while trying to integrate exchange 2010 with CTS manager 1.8
Failed to establish a connection to 'IP Address' with the information provided.
Code: 501000.
Message: The system has encountered an unexpected condition (com.cisco.ts.scheduler.adapter.exchange.exception.ExchangeConnectionException
(503102,EA,EXCHANGE_CONNECTION_ERROR,Unable to establish connection with Microsoft Exchange server because Unable to validate exchange web service connection..))
Thanks in advance for any help regarding this.
Shivam
02-02-2012 09:01 PM
For me, it was the exchange certificate that was causing the problems. Once I installed the correct one, the error stopped.
Sent from my iPad
02-02-2012 10:16 PM
We used this https://www.digicert.com/util/ to help us out – Jim
03-25-2013 08:02 PM
Where did you end up getting the correct cert from?
03-25-2013 08:06 PM
It was down loaded by our Exchange administrator - then we used this https://www.digicert.com/util/ and everything started working. If needed i can try and contact him - but my school is on Spring break - he may not answer. Hope it helps
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