01-04-2013 12:03 AM - edited 03-18-2019 12:23 AM
Hi all,
in our network we have 8710 TPServer and etc.
the "Custom conference ending notification text" is not working
what do you advise?
tkanks a lot.
Solved! Go to Solution.
01-04-2013 12:47 PM
Hi Onur,
So we have 3 issues,
Custom conference ending notification text, CTS-Man notification 10 minute and 2 minute from TPS.
This should be for scheduled meetings, no Rendevouz
-Which version of CTSMAN?
-Do you see the OBTP in CTS?
-Do you see OBTP in C20 ?
-Do you see the scheduled meeting in CTS-Man?
-When in conference can you send a regular text to CTS?
For one of the issue:
Custom conference ending notification text
Customer conference ending notification text
If you check help:
Use custom conference ending notification text Allows the TelePresence Server to use a custom message to warn participants that the conference is ending.
The TelePresence Server uses a default message unless you enable and enter a custom message. The default message is This conference is about to end.
Does not apply to Cisco CTS endpoints. See the endpoint interoperability reference for details
-Gonzalo
01-04-2013 04:11 AM
Hi,
Could you provide a few more details please;
- What software version are you running on the 8710?
- What sort of endpoints are you using?
- How are you scheduling your conferences?
- What you you see show up on the endpoint screen two minutes before the end of the conference - is it the default text, or nothing at all?
Thanks,
Luc
01-04-2013 05:07 AM
Hi,
the blade version is 2.3.1(55)
endpoints are CTS 3010 1100 500 and C20s.
the scheduling is being maden over CTSManager via Outlook
there is no any alert as ending notification neither 2 minutes before nor anytime.
thanks.
01-04-2013 12:47 PM
Hi Onur,
So we have 3 issues,
Custom conference ending notification text, CTS-Man notification 10 minute and 2 minute from TPS.
This should be for scheduled meetings, no Rendevouz
-Which version of CTSMAN?
-Do you see the OBTP in CTS?
-Do you see OBTP in C20 ?
-Do you see the scheduled meeting in CTS-Man?
-When in conference can you send a regular text to CTS?
For one of the issue:
Custom conference ending notification text
Customer conference ending notification text
If you check help:
Use custom conference ending notification text Allows the TelePresence Server to use a custom message to warn participants that the conference is ending.
The TelePresence Server uses a default message unless you enable and enter a custom message. The default message is This conference is about to end.
Does not apply to Cisco CTS endpoints. See the endpoint interoperability reference for details
-Gonzalo
01-08-2013 05:15 AM
Hi Gonzalo,
CTSMAN version: 1.9.0.0 (198)
when the meeting scheduled over outlook, the OBTP is appeared on the phone screen
on c20 we dont use the OBTP
all scheduled meetings can be seen on CTSMan
during the conference any text can be sent
let me ask , where can we configure the ending notification text on CTSMAN? also does it appeared on CTS Endpoint screen?
"Does not apply to Cisco CTS endpoints. See the endpoint interoperability reference for details" means on CTS endpoints this feature not working?
by the way the link is broken.
Thanks.
03-15-2013 02:00 AM
Hi All,
is there anybody who has any idea about this problem?
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