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UPGRADE CTS3010 TO TX9000

alberto.orden
Level 1
Level 1

Hi to all,

Our customer wants to upgrade the TelePresence 3010 to TX9000 and has bought the kit.

I don´t see in Cisco the documentation for this kit or upgrade.

Needs some help.

Best regards,

Alberto

1 Accepted Solution

Accepted Solutions

Alberto,

I confirmed with the BU that there's no CTS 3000 -> TX 9000 upgrade. The CTS-TX9K-DEV-KIT is for lab testing so you don't need a chassis and full set of displays. You might need to speak with your sales people if they were buying that to upgrade a production room, since that's not the intended purpose. Unsure if this is a custom solution of some kind.

- Tyler

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6 Replies 6

Tyler Wilkin
Cisco Employee
Cisco Employee