10-02-2012 11:43 PM - edited 03-17-2019 11:54 PM
I have upgraded a Tandberg E20 TE2.1.0 to TE4.1.1 (no encryption) Phone is now showing up in both Data & Voice/Video VLANS.
It appears that the Data and Voice traffic is being properly handled, due to the fact that when I SHUTDOWN the voice/video VLAN no calls can be sent or received.
Q: Do I need to worry about why the Tandberg phone is now showing up in both Data & Voice/Video VLANS?
Thanks, Scott
Solved! Go to Solution.
10-03-2012 08:55 AM
Hello,
I think what happens is that when the unit boots up, DHCP tries to get IP address in the native VLAN 100. After CDP discovers there's a voice VLAN, the endpoint will request DHCP address on VLAN 11. So you see MAC twice :
#sh mac address-table
Mac Address Table
-------------------------------------------
Vlan Mac Address Type Ports
11 0050.6004.2451 DYNAMIC Gi0/2 // Tandberg E20
100 0050.6004.2451 DYNAMIC Gi0/2
If you would clear the MAC address table, the entry for 100 will disappear [I hope].
The other entry for the connected PC is normal.
#sh mac address-table
Mac Address Table
-------------------------------------------
Vlan Mac Address Type Ports
100 1803.73e3.083c DYNAMIC Gi0/2 // Workstation connected to E20
We have a ddts where we would not get proper address in case of CDP automatic : CSCtx84402.
Should get fixed in TC6 release.
Danny.
10-02-2012 11:57 PM
Hello,
the normal process would be to have the video/voice into the VLAN. Data traffic would flow when one has a PC connected to the E20 at the same time.
Can you access the E20 via root and execute some commands ?
ssh to the E20 with admin password and set the root password [here cisco used as example]
[EX90-PDIHD:~] $ tsh
Welcome to EX90_PDIHD
TANDBERG Codec Release TE7.0.0 PreAlpha (TEST SW, te-6.0.0-alpha6-3782-gf93604e)
SW Release Date: 2012-10-02, 15:45, m
OK
systemtools rootsettings on cisco
OK
Then reconnect using root and log the output to a file to capture all the data.
sweet-brew-7:/home/dderidde # ssh root@144.254.12.202
Password:
[EX90-PDIHD:~]
[EX90-PDIHD:~] $ ip add
1: lo:
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: eth0:
link/ether 00:50:60:04:e8:72 brd ff:ff:ff:ff:ff:ff
inet 144.254.12.202/25 scope global eth0
inet6 fe80::250:60ff:fe04:e872/64 scope link
valid_lft forever preferred_lft forever
3: eth1:
link/ether 00:e0:0c:00:8c:02 brd ff:ff:ff:ff:ff:ff
inet 169.254.0.1/24 brd 169.254.0.255 scope global eth1
inet6 fe80::2e0:cff:fe00:8c02/64 scope link
valid_lft forever preferred_lft forever
4: dummy0:
link/ether ce:5a:8b:41:21:dd brd ff:ff:ff:ff:ff:ff
5: sit0:
link/sit 0.0.0.0 brd 0.0.0.0
6: eth1.4090@eth1:
link/ether 00:e0:0c:00:8c:02 brd ff:ff:ff:ff:ff:ff
inet 169.254.1.1/24 brd 169.254.1.255 scope global eth1.4090
inet6 fe80::2e0:cff:fe00:8c02/64 scope link
valid_lft forever preferred_lft forever
[EX90-PDIHD:~] $
[EX90-PDIHD:~] $ cat /var/log/console
Creating tmp files with hw config information
Checking if base file system is mounted... Not mounted. Mounting...
Mounting base filesystem as yaffs2 from device /dev/mtdblock1
OK.
Mounting /devel... OK.
Mounting /extra... OK.
[EX90-PDIHD:~] $
[EX90-PDIHD:~] $ cat /var/log/messages.log | grep dhclient
Oct 3 05:06:32 (none) dhclient: Bound to *:546
Oct 3 05:06:33 (none) dhclient: RCV: Reply message on eth0 from fe80::21a:30ff:fec8:7800.
Oct 3 05:06:36 (none) dhclient: DHCPREQUEST on eth0 to 255.255.255.255 port 67
Oct 3 05:06:36 (none) dhclient: DHCPACK from 144.254.12.130
Oct 3 05:06:37 (none) dhclient: bound to 144.254.12.202 -- renewal in 86504 seconds.
[EX90-PDIHD:~] $
10-03-2012 04:43 AM
FYI, I will be out of the office until Saturday, I will reply back at that time. Thanks for your time.
Danny,
I have not been able to login as admin or root. The release notes state that no password is set.
Any Suggestion on how to login? I am using BitVise SSH Client 4.5
Thanks for your time, Scott
10-03-2012 12:18 AM
Hi Scott,
I don't understand exactly when you say you see endpoint in both the vlans.
however i believe on the switch end you have confiugred the "auxilary" vlan. that is configured the DATA and VOICE/VIDEO vlan voth.
this is for segregating the traffic and the data traffic passing through your E-20 will be via the data vlan.
and hence when you remove the other vlan from the switch or shutdown the voice/video vlan the call stops working.
Cheers
Alok
10-03-2012 04:44 AM
Alok,
Please see below the E20 is shown in 2 different VLANs.
Native (Data) VLAN = 100
Auxiliary (Voice) VLAN = 11
interface GigabitEthernet0/2
switchport access vlan 100
switchport mode access
switchport voice vlan 11
spanning-tree portfast
#sh mac address-table
Mac Address Table
-------------------------------------------
Vlan Mac Address Type Ports
11 0050.6004.2451 DYNAMIC Gi0/2 // Tandberg E20
100 0050.6004.2451 DYNAMIC Gi0/2
100 1803.73e3.083c DYNAMIC Gi0/2 // Workstation connected to E20
Thanks for your time, Scott
10-03-2012 08:55 AM
Hello,
I think what happens is that when the unit boots up, DHCP tries to get IP address in the native VLAN 100. After CDP discovers there's a voice VLAN, the endpoint will request DHCP address on VLAN 11. So you see MAC twice :
#sh mac address-table
Mac Address Table
-------------------------------------------
Vlan Mac Address Type Ports
11 0050.6004.2451 DYNAMIC Gi0/2 // Tandberg E20
100 0050.6004.2451 DYNAMIC Gi0/2
If you would clear the MAC address table, the entry for 100 will disappear [I hope].
The other entry for the connected PC is normal.
#sh mac address-table
Mac Address Table
-------------------------------------------
Vlan Mac Address Type Ports
100 1803.73e3.083c DYNAMIC Gi0/2 // Workstation connected to E20
We have a ddts where we would not get proper address in case of CDP automatic : CSCtx84402.
Should get fixed in TC6 release.
Danny.
10-08-2012 02:58 AM
Danny,
I have done a "clear mac address-table dynamic" on the switch, with the same result as before.
I have installed 8 E20 (TE 4.1.1) on Cisco 3560 switches, all of the phones show up on VLAN 100 and 11.
Vlan Mac Address Type Ports
11 0050.6004.2451 DYNAMIC Gi0/2 // Tandberg E20
100 0050.6004.2451 DYNAMIC Gi0/2
Having the E20 on VLAN 100 does not seem to cause any problems for the phone or workstation, so I am going to call it good. Boss likes the new phones, therefore I like it...
Thanks for your effort.
Scott
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