11-30-2012 07:58 AM - edited 03-18-2019 12:13 AM
We have changed the firewall between VCS-C & VCS-E and are now using NAT.
VCS-C has internal address: 10.1.99.33
VCS-E has DMZ address: 10.0.1.67 and NAT (public) address is: 194.187.114.13
My external endpoint IP is: 192.68.151.82
I've started TCPDUMP on both VCS-C & VCS-E.
The call from external to an internal endpoint is correctly setup. But I've no audio & video in both directions.
On the VCS-C I see RTP stream from internal endpoint to VCS-C
and a RTP from VCS-C to NAT (public) address of VCS-E ! Why is this not the DMZ address of the VCS-E.
On the VCS-E I see RTP stream from my public endpoint to DMZ IP of VCS-E. But I do not see any RTP stream (or other streams) between VCS-E and VCS-C...
I've double checked all settings.
Traversal zone is defined with DMZ IP of VCS-E and is active in Assent for both SIP & H.323.
This VCS-C VCS-E was working fine before. The VCS-E was then using only a public IP without NAT.
The Dual NEtwork license is used and LAN1 interface is set to External with NAT active and IP correctly set.
Both VCS-C & VCS-E are running X6.1.
The FW guys do not see any lost packets.
Any ideas?
11-30-2012 08:55 AM
For single interface with NAT configuration deployment method (VCS-E), VCS-C must configure traversal link between VCS-E NAT (public) IP address not DMZ IP address.
Please note VCS-E will return call setup signal with NAT (public) IP address.
If FW doesn’t support LAN->WAN IP address->DMZ, then you should enable 2nd interface on your VCS-E.
VCS-C to communicate VCS-E 2nd interface and keep 1st interface pointing to internet.
11-30-2012 09:02 AM
Indeed, I just found the same explanation in the 'old' doc: VCS Static NAT Configurations.
I'll give it a try.
Thanks!
11-30-2012 11:02 AM
Can you send a link to the document?
12-01-2012 02:49 AM
The information about VCS-E deployment in DMZ with NAT address by using dual interface is available at Appendix 4 of Basic configuration deployment guide, http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Basic_Configuration_Control_with_Expressway_Deployment_Guide_X7-2.pdf
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