Video showing on only one monitor instead of all 3 monitors.

[abhishek.bansal]

Our client had a meeting recently and there were 3 Telepresence end points along with MCU Bridge. He mentioned that the Video showed on only one monitor instead of all 3 monitors for one of the TP end point. We conducted a test meeting with MCU bridge and two TP end points, we found that Video showed on only one monitor. When we conducted a test meeting with TPS bridge and two TP end points, video showed on all 3 monitors.

Do we have any limitation with MCU Bridge ?

[AbhiGeek]

The reason is TS supports TIP protocol which helps in distributing the multi party videos for multiple screen telepresence units (eg. CTS).

Advantages of TelePresence Server vs MCU:

1. TelePresence Server supports the TIP protocol - so immersive TelePresence works nicely – if you have the multi-screen endpoints such as the CTS Series
2. TelePresence Server allows better utilisation of the HD/SD port capabilities (when paired with a Conductor)
3. TelePresence Server, again, with a Conductor, allows custom conference aliases (nice names, rather than conference numbers).

You can refer to https://www.cisco.com/c/en/us/solutions/telepresence/tip.html

https://www.cisco.com/c/en/us/products/collateral/conferencing/telepresence-mse-8000-series/data_sheet_c78-627556.html

While there is a migration path and a “free” upgrade available from the software on a 8510 MCU to make it an 8710 TPS, there are licencing implications – the licences are not a 1:1 transfer.  It’s the little things like this that are often overlooked when considering an upgrade.

Hope this helps.

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[PJMack]

What (exactly) do you have? You mention Telepresence endpoints and and MCU bridge, but what endpoints and what bridge? Telepresence Server/Conductor? 8510? CMS? And what endpoints - CTS? IX5000, MX series?

A standard MCU only sends one live video stream, and another stream for content. A Telepresence Server or CMS supports TIP and can send up to three live video streams, but only to a system that supports that (like CTS, IX5000). 

If you can provide more details on your environment I can tell you what you can/can't do.