VSC alarm - Running Legacy Mode

[craig_metzger]

This VCS is running in a lagacy TMS Agent mode; you are recommended to switch your system to use a different mode.

How do I remove this Alarm?  It is an appliance running version 7.2.3

[Jens Didriksen · Accepted solution]

If you don't use, nor need, provisioning, remove the provisioning key from the VCS.

If you do use, or need, provisioning, migrate to TMSPE.

/jens

Please rate replies and mark question(s) as "answered" if applicable.

[craig_metzger]

Thanks for the help!

[Patrick Sparkman]

Jens is correct.

Do you use provisioning, and if so, what version is your TMS?

[craig_metzger]

Version 14.3.2

[Patrick Sparkman]

Do you use provisioning, for Jabber Video or endpoints with the VCS?

[craig_metzger]

No Jabber but yes to endpoints--mostly EX60s.  Provisioning is off on the TMS server so does that mean I don't need it?

[Patrick Sparkman · Accepted solution]

If provisioning is turned off on the TMS server:

Administrative Tools > Configuration > General Settings > Provisioning Mode

Then you can safely delete the device provisioning option key from your VCS just as Jens has mentioned in his first reply, just be sure to take a note of the key in case you decide to use provisioning later in the future and need to add it back.  If you're running a VCS cluster, you'll need to remove the option key from all cluster peers.

[craig_metzger]

Thanks for the help!

[Sumeet Rakesh]

Hi Craig,

Delete provisioning key and also perform a reboot of the VCS. Make sure you capture the provisioning key information for future use.