Webex Room kit pro + 3 monitors

[Tony Tran]

So we have a webex room kit pro + 3 monitors and all 3 monitors are recognized but when i dial into an IX5000, only the middle camera from the far end shows up on a single monitor locally. How do i get all 3 cameras to span across all three monitors locally?

[PJMack]

It won't. 

The IX5000 is a 3 codec system, it will only send three images when calling into an MCU that supports multi codec rooms like a  telepresence server/Webex, or another like (3 codec) system (another IX, CTS3000/3010, or TX9000). A Room Kit Pro is one codec. 

If your IX is dialed into a Webex meeting room and you are allowing Multistream, you could have live video on two of your three screens, but if you thought a RK Pro with three monitors would behave like an IX5000 you were mistaken.