Tony Tran
Member since ‎09-16-2013

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  • 18 Posts
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Call Flow: Third Party SIP device  registered to CUCM > CUBE for outbound call, below is the invite and then the 422 session timer too small. CUCM min-se value is set to default 1800, and looks like 2000 is expected. CUBE is set to 2000 under voice s...
Call Flow: Saas Solution > CUBE > SME > CUCM > PSTN GatewayWhen a call is initiated from the Saas product, the called party rings and answers, but only gets dead air and calling party still hears ring the attached image, you'll see 19:51:06 i...
So a call comes in, goes into queue, then gets presented with an option for call back, gets dequeued and a ghost call is placed into queue.. This now creates "2 calls" when it's really still only 1 call. Is there a way around this?
If i have a script that puts you in queue 1, if after x amount of time on hold, send to queue 2.In the reports won't this call be shown as a "Call presented" in both queues therefore being double counted and how do i get around this?
So we have a webex room kit pro + 3 monitors and all 3 monitors are recognized but when i dial into an IX5000, only the middle camera from the far end shows up on a single monitor locally. How do i get all 3 cameras to span across all three monitors ...
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Member Since ‎09-16-2013 01:10 PM
Date Last Visited ‎05-31-2023 12:02 AM
Posts 18
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