Call Flow: Third Party SIP device  registered to CUCM > CUBE for outbound call, below is the invite and then the 422 session timer too small. CUCM min-se value is set to default 1800, and looks like 2000 is expected. CUBE is set to 2000 under voice s...

Call Flow: Saas Solution > CUBE > SME > CUCM > PSTN GatewayWhen a call is initiated from the Saas product, the called party rings and answers, but only gets dead air and calling party still hears ring back.in the attached image, you'll see 19:51:06 i...

So a call comes in, goes into queue, then gets presented with an option for call back, gets dequeued and a ghost call is placed into queue.. This now creates "2 calls" when it's really still only 1 call. Is there a way around this?

If i have a script that puts you in queue 1, if after x amount of time on hold, send to queue 2.In the reports won't this call be shown as a "Call presented" in both queues therefore being double counted and how do i get around this?

So we have a webex room kit pro + 3 monitors and all 3 monitors are recognized but when i dial into an IX5000, only the middle camera from the far end shows up on a single monitor locally. How do i get all 3 cameras to span across all three monitors ...