09-24-2014 05:32 AM - edited 03-18-2019 03:26 AM
I have a MRGL setup that has conductor in in (CUCM 10.5). I place a call between an SX80 and an MX300. From either endpoint, if I add in a third party from either endpoint, an ad-hoc conference does get created and all parties are successfully conferenced together, but for some reason both the SX80 and MX300 have message on the display that they have a call on hold. Is that by design? Is there a way to disable that notification?
Thanks, Mike
09-24-2014 05:48 AM
Funny enough, once in the ad-hoc conference, if I press hold on the SX or MX, then un-hold and rejoin the conference, the on hold message goes away. Seems like a bug to me. Just not sure with who...
09-24-2014 07:03 AM
Hi Mike,
Could you advise the version and type of bridge being used and if it is behind a conductor, and the version of TC code on the endpoints? I haven't seen this behavior but I'd like to test it if possible.
-Jonathan
09-24-2014 07:08 AM
Conductor XC2.3
TP Server 4.0(1.57)
TC7.2.0.aea6651 for both SX and MX.
Thanks, Mike
11-18-2014 02:34 AM
Hi Mike,
I don't know if your problem was ever resolved but I have the same issue with CUCM 10.5, latest version of Conductor, TP server and MX300 G2 endpoints.
Cisco has confirmed that this is a bug and will release a TC7.3 version to the endpoints before the end of november 2014.
Thanks.
Carsten
11-19-2014 10:17 AM
No, never heard back from anyone. Thanks for the heads up.
11-19-2014 02:53 PM
Hi,
kindly check the below things:
-TP conductor registration in CUCM
-TP conductor assigned to MRG,MRGL and assigned to device pool.
-In the endpoint settings make sure you use the MRGL for video conference not the multisite. you can find it under the endpoint config in the call manager.
-In the web page for the endpoints, under the provisioning. make sure the multiway is set to auto.
HTH
Anas
don't forget to rate the helpful posts
10-03-2014 12:12 PM
Hi Jonathan. Were you able to find anything on this? Thanks, Mike
10-02-2017 09:22 AM
Hello MIKE,
Could you please provide me with the conference alias for your adhoc conference? I don't know why the adhoc conference cannot be created. The Rendezvous conference is working
Thanks in anticipation
Collins
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide