05-09-2016 10:38 PM - edited 03-19-2019 11:05 AM
Hello ,
I have issue with Presence server .
when I open Presence Redundancy Group configuration in CUCM,
I got error: "[4562] error retrieving active users from the IM and Presence server".
In one of the server I didn't see active users,only Assigned Users.
The status of server normal .
I try to reboot server but It did not solve the problem.
My version of CUCM 10.5.2.2000-1.
My version of Presence 10.5.2.20000-1
any idea?
05-13-2016 05:25 AM
Is your issue resolved?
regds,
aman
05-18-2016 01:01 AM
Hi,
I have the same issue. Did you manage to resolve it?
Thanks
12-12-2017 06:01 PM
01-28-2018 10:35 PM
01-28-2018 10:36 PM
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