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Alert in Cisco RTM

flielguera
Level 1
Level 1

Good morning, please, if you can help me in this problem:
I have a Cisco Unified 11.0 installed platform.
For three days ago, the RTM tool is showing me the following message:
"UsedDiskSpace: 90 Message String: Common Disk Utilization LWM! AppID: Cisco Log Partition Mnitoring ToolCluster"
I have looked for some solution on the Internet, but all the solutions I find are for versions prior to 11.0.
I can help to solve this problem and be able to delete LOGs that are no longer useful to me.
Waiting for your answer.
Greetings.
Fernando.

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi Fernando,

Please try the following:

1. Open RTMT tool using the IP address of the publisher. Inside RTMT click on 'Alert Central'.

2. Then select 'LogPartitionLowWaterMarkexceeded'.

3. Right click and select 'Set Alert/Properties' >> click on next.


** Note the current value of logpartitionlowwatermarkexceeded on a notepad. The current value is let say 90%. We need to move it to 50%. Then click next and save the settings.

4. Repeat the previous steps for LogPartitionHighWaterMarkexceeded'.

** Note the current value. Currently it may be set at 95%. Then move the value to 60%. Then click next and save the settings.

5. Then Restart the "Cisco Log Partition Monitoring Tool" service under CCM Serviceability web page -> Tools -- > Network Services.


6. Then wait for 2 hours.

7. Then set the above values of both back to the original(lowwatermark to 85 or 90, highwatermark to 95%).


** Note: This time, you will need to set the value of highwatermark first.

This should clear the unnecessary logging files

Manish

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