avaya 9630 and ccm 7.1.5

[Ivan Marinovic]

Hi,

I received 20 avaya 9630 phones and need to add them to CCM 7.1.5. When i connect them to network on display is  dhcp:

and then waiting for LLDP... and still nothing... the phone is unable to receive the ip address. As phone was used  on boot I hit:

Mute key.. then spell CRAFT (27238) hit # and log to administration menu.

in menu I try reset values, restart phones.... and when that didn't help i try whit setting vlan.... but that also dint help....

All ip address are set to 0.0.0.0, but in phone status i noticed protocol used h323.

Probably i need to change protocol to sip or  ???

what i need to do to phone receive ip address... (when I connect cisco or linksys phone it receive dhcp...)

I aprishiate any help.

Thx,

Ivan

[Rob Huffman]

Hi Ivan,

You are most correct in that these phones will need to connect to

CUCM as 3rd party SIP phones. It seems the Avaya 9600 series are

shipped with a default H323 config so you will need to perform a conversion

to SIP

There are some steps here (I have not performed this conversion)

http://support.avaya.com/elmodocs2/one-X_Deskphone_Edition/R1.5/16_601943_1.pdf

Cheers!

Rob

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[Ivan Marinovic]

Hi Rob,

thx for your replay. But still nothing, phone is not receiving ip address. I try to change from h323 to SIP as written in instruction but... still nothing, and when I go to phone status is still written h323. but in SIG menu protocol is set to SIP (i repeat few time this operation and reset phone) but nothing.

I also try setting ip address of CCM manually (call server) and it sey discovered and thats it...

Regards Ivan