Hello everyone,We have a CUBAC server running version 1.1.2.25 and need to replace the client PC. The oldest current client image available to download is 1.1.2.27. Are the two versions compatible in this situation?Thanks,Art
Does anybody know a way to have mobile numbers show in the directory information on CUBAC, i have a system integrated with UCM and i can see extension users that have been synced across via axl. I noticed the external directory option on the CUBAC ca...
I can't seem to turn this feature off. On the CUEAC server I have set this to 0 which should turn the feature off but this does turn it off. I ahve tried adjusting the timer to a minute but still no change. After the 4rth ring if the the destinatio...
I can get calls routed into CUEAC fine and answered on the client but the can not transfer the calls or send to VM or call park once received. The Call Park ports appear out of service on the client. Attempts to transfer result in the line ringing ...
Dear All, We have tried to integrate the CUEAC with version 8.6.1 to CUCM with version 8.5.The customer provide us a windows server 2003 R2 SP2 which used to install the CUEAC. The installation run smooth with no errors, however, after the installati...
Hello,I am trying to copy and transfer of list of speed dials from one attendarnt console user to another attendant console user. I am not sure if this is possible or not.I am using CallManager 7.0.2 and Cisco Unified Enterprise Attendant 3.1.1.8.Any...
When an operator answers the call and then tries to park the call, the call disappears from the CUEACconsole and caller hears ringing that never goes anywhere. CTI port is registered with CUCM and this did work at some point.Any ideas?Thanks,Bill
Hello All,Can someone advise on how the Licence removal tool for Cisco Unified Enterprise Attendant Console (CUEAC) works.I have two issues that made me request for this:1. I install the CUEAC on a system but each time a client version is logged on t...
Hi,I have CUCM (no CUPS) and used well the Cisco Attendant Console without a problem and installed the CUEAC evaluation version in LAB to prepare migration.As per my comparison, looks the CUEAC cannot meet my requirement in the below two parts,1. IP ...
Hi We have installed CUEAC 8.0.0.5 along side and existing CUCM 7.1.3. I can see that the synchronization with CUCM has populated the directory on the server and can see the desired information for the users but when I log into the client the interna...
I am in process of integratiing CUE 8.6 with CUCM 8.X, do I need a a partiuclar type of license on CUE please or the default license will be fine.Thanks,Anil
I would like to edit the External Directories manually versus just having it synch with CUCM. Anyone know if this is possible? It's a SQL DB stored locally on the CUEAC server from what I can tell.
What are some reasons during a (Arc) Enterprise Attendant Console call that options in the Call Control Toolbar would be grayed out?CallManager 8.5(1)SU1CUEAC 8.6.1.9From my co-worker working directly with receptionist;"the original complaint is that...
Hi,I'm testing CUEAC solution (CUEAC_SV_3.1.1.10_SR).In a Cisco presentation, I saw a comparison among all the consoles, and it was highlighted, I heard that the CUBAC and the CUEAC had Web based Operator/call statistics, as an optional package, but ...
Hi All, I have been running into an issue with installing CUEAC 8.6.2.11. I am using the approved OVA template on a UCS C210. On the server I am logged in with a local full blown administrator account. The install goes fine without issue or er...
