Batch provisioning existing DN's to users

[mikeputz1]

Hello,

I am batch provisioning users with a device (giving them a service template, mac address, etc). 

Is there a way to associate the Line to the endpoint when doing this? I've tried: using Cisco's AddLine.txt and adding MAC address to it. Tried adding Line information to my AddPhone.txt with no success. Looking through all of the sample templates I didn't see anything.

Thanks,

Mike

[mikeputz1]

I forgot to mention I'm using PCP 11.2

[Anthony Gerbic]

Mike,

Not seeing the objects/settings defined in PCP it is a little hard to tell exactly what is not passing validation.  Some suggestions to look at are below.

1. I assume all the object names in the spreadsheet are identical to the ones defined in PCP.
2. I would leave out the call processor column as you specified the call processor already by having the Service area listed. If there is any difference in the name of the call processor in the SA vs. the column, the order will not work. 
3. I assume the MAC address is not the one used as it is not valid and PCP would fail the job based on an invalid MAC format.
4. I would make ProductName = Phone Service if I am trying to create a phone with a line, or leave as Phone if you are just creating a phone (and remove any line info). If you want to add a line to a phone, use the addline.txt template.
5. The first name is optional as the system already knows it from the userID. Last name is usually there because CUCM may need it. There are a lot of optional fields and less used is better.

OrderType

UserID

FirstName

LastName

Domain

ProductName

Service Area

Phone Type

MAC Address

Protocol

Phone Button Template

Line Type

Directory Number

Service Template

Call Processor

add

ttwo

test

two

UC Davis

Phone

CR-83

Cisco 7841

abcdzyxwabc0

SIP

Standard 7841 SIP

Chosen Line

5307521385

NationalUser-Line

cucm-CiscoUnifiedCM

Below are the examples and what they do. They are all very similar and use mostly the save fields.

Add a line to an existing user's phone (AddLine.txt):

OrderType	UserID	FirstName	LastName	Domain	ProductName	Line Type	ServiceArea	SelectedPhone
add	SampleUser1	Sample	User1	SampleDomain	Line	Auto-Assigned Line	SampleServiceArea	10000002

Add a phone to a user (AddPhone.txt):

OrderType	UserID	FirstName	LastName	Domain	ProductName	Phone Type	ServiceArea	MAC Address	Phone Button Template	Enable Extension Mobility
add	SampleUser1	Sample	User1	SampleDomain	Phone	Cisco 7960	SampleServiceArea	10000002	Standard 7960	yes

Add a phone with a line to a user (AddPhoneService.txt):

OrderType	UserID	FirstName	LastName	Domain	ProductName	Phone Type	ServiceArea	MAC Address	Enable Extension Mobility	Line Type	Phone Button Template
add	SampleUser1	Sample	User1	SampleDomain	Phone Service	Cisco 7960	SampleServiceArea	10000004	yes	Auto-Assigned Line	Standard 7960 SCCP

It is possible to add more than one line within the same batch task line, download the examples from PCP to see how this is done.

Regards

[mikeputz1]

I appreciate your time. "Phone service" for the product name might've been the ticket there! I also added the service template in the form of 'deviceTemplate;LineTemplate' to correspond to the row. Thank you! I finally have working batch templates.

[Boobalan Rathinam · Accepted solution]

Hello Mike,

Phone and line service bundle is referred a "Phone Service" in Prime Collaboration Provisioning.

"AddPhoneService.txt" sample will be of help for your requirement.

[mikeputz1]

I wonder if you can proof read this for me. I see nothing wrong with it, but PCP 11 doesn't take it. The rest of the information the template gave me was irrelevant.