Bootable ISO images not visible in PCD when doing Migration Task

[Randall Jackson]

We are looking to move from CUCM 8.6 to CUCM 10.0 using Prime Collaboration Deployment. We have the full 10.0 media for CUCM and IMP. We created an ISO image of each and uploaded them to the /fresh_install directory on the PCD server. When creating a migration task in PCD, when we get to the point to select an image and click Browse, nothing is there. We also tried downloading the bootable 10.5 media from PUT. After uploading that media, this was visible, but the 10.0 image we made from the original CD was not.

It appears PCD is doing some sort of validation check against the ISO. What can we do to ensure we create a valid image from the Disc so PCD can see it?

[Aman Soi]

Hi Jack,

Do u see iso files in SFTP Datastore ?If possible,can u share the snapshot of same.

regds,

aman

[aman.kapuria]

ensure they are bootable 10 images

[Randall Jackson]

Yes these are bootable versions. Yes these are visible in the SFTP store through the Admin interface.

We found that the file names must contain specific version and other naming context specifics or they will not be found. These can be viewed in the log file.

[Aman Soi]

Hi Jack,

Is your issue resolved ?

If yes, can u explain where u went wrong.

regds,

aman

[Denis]

Hi, Jack.

I have the same question, could you provide more details? Thanks!

Say, in the log I found this: The given directory was located and searched but no valid options or upgrades were available. Note, the system cannot be downgraded so option and upgrade files for previous releases were ignored.

But this does not clarify the question.

[Aman Soi]

Can u cross-check whether the images selected are Bootable CUCM 10 iso or not ?

regds,

aman

[Denis]

Hi,

yes I was provided with the bootable iso file, but I was misleaded. Because I found that this is a wrong version suitable only for upgrade from 10.x to 10.5.1. It does not fit my need, as I am trying to upgrade from 8.6.2 version. So, that is it, I just need a valid iso.

[Aman Soi]

Hi Dennis,

I was checking the upgrade path from CUCM 8.6.2 to 10.5 and u can upgrade directly.

Do check for restricted /unrestricted .That could be the issue.

regds,

aman

[Denis]

Hi, Aman.

Just for info, I was able to upgrade our CUCM, after I requested an appropriate iso file via Cisco PUT. The file I was given is unrestricted, nonbootable. Plus I had to install ciscocm.ver3lkeys.cop file.