Hello,
I am running CMS 2.4.2 in a cluster with two nodes running the Webbridge component. I have setup an F5 where the Guest account client URI points towards and then the F5 distributes the connection to one of the two WB's. I'm having some incon...
I'm looking to configure box to box redundancy using Redundancy Group Infrastructure for CUBE and am looking for a sample configuration or links to complete documentation on how to configure this on ISR 4K's. Can anyone provide an example of a workin...
In CMS 2.3, an new API command was added to the CallLegProfile to allow call legs with the assigned call leg profile to be able to set the importance of other participants.
If a coSpace was setup with multiple access methods, once access method co...
Hello,
I would like to send calls to CMS using port 5070 instead of 5061. I have changed my Cisco UCM configuration on the SIP trunk and SIP Trunk security profile to use 5070. However, now the SIP trunk shows not active when using OPTIONS PING.
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I have a QM environment running 9.0 and all of the agents today are setup with Desktop Recording functionality. We are looking to migrate this to utilize network based recording and BIB on the phones. Looking for any suggestions on the best approach ...
Internal clients
Browser -> F5 -> Webbridge
External clients
Browser -> EXP-E -> EXP-C -> web bridge
We have not completed all of the external configurations yet, still waiting on a couple firewall rules. However, the internal functionality s...
Thanks for the reply Nick. The Scalable deployment guide does mention a load balancer is supported for the web bridge component. Specific text below. These clients are all internal. We do have a turnServer defined in CMS that points to an Expressway-...
Thanks for the reply Patrick.
in 2.3 a new callLegProfile API command was added "setImportanceAllowed". If this is added to a callLegProfile, there is an option when connected to a call in the WebRTC client to set the importance of a participant. I...
Thank you for the reply. I was hoping to find some flexibility in the product, similar to other products that let you pick the port. I was able to use a domain:port on the SIP proxy for outbound, however, on inbound i cannot make it work on any other...
Hello, did you ever discover an answer to this question? I am looking to migrate from Desktop Recording to Network based recording and curious how that will impact recorded calls. Could they show up twice? Looking for suggestions from someone who may...
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