About Randall Jackson

Randall Jackson · 01-08-2019

Hello, I am running CMS 2.4.2 in a cluster with two nodes running the Webbridge component. I have setup an F5 where the Guest account client URI points towards and then the F5 distributes the connection to one of the two WB's. I'm having some incon...

Randall Jackson · 06-18-2018

I'm looking to configure box to box redundancy using Redundancy Group Infrastructure for CUBE and am looking for a sample configuration or links to complete documentation on how to configure this on ISR 4K's. Can anyone provide an example of a workin...

Randall Jackson · 02-22-2018

In CMS 2.3, an new API command was added to the CallLegProfile to allow call legs with the assigned call leg profile to be able to set the importance of other participants. If a coSpace was setup with multiple access methods, once access method co...

Randall Jackson · 01-26-2018

Hello, I would like to send calls to CMS using port 5070 instead of 5061. I have changed my Cisco UCM configuration on the SIP trunk and SIP Trunk security profile to use 5070. However, now the SIP trunk shows not active when using OPTIONS PING. ...

Randall Jackson · 09-07-2017

I have a QM environment running 9.0 and all of the agents today are setup with Desktop Recording functionality. We are looking to migrate this to utilize network based recording and BIB on the phones. Looking for any suggestions on the best approach ...

Randall Jackson · 01-08-2019

Internal clients Browser -> F5 -> Webbridge External clients Browser -> EXP-E -> EXP-C -> web bridge We have not completed all of the external configurations yet, still waiting on a couple firewall rules. However, the internal functionality s...

Randall Jackson · 01-08-2019

Thanks for the reply Nick. The Scalable deployment guide does mention a load balancer is supported for the web bridge component. Specific text below. These clients are all internal. We do have a turnServer defined in CMS that points to an Expressway-...

Randall Jackson · 02-26-2018

Thanks for the reply Patrick. in 2.3 a new callLegProfile API command was added "setImportanceAllowed". If this is added to a callLegProfile, there is an option when connected to a call in the WebRTC client to set the importance of a participant. I...

Randall Jackson · 01-29-2018

Thank you for the reply. I was hoping to find some flexibility in the product, similar to other products that let you pick the port. I was able to use a domain:port on the SIP proxy for outbound, however, on inbound i cannot make it work on any other...

Randall Jackson · 09-07-2017

Hello, did you ever discover an answer to this question? I am looking to migrate from Desktop Recording to Network based recording and curious how that will impact recorded calls. Could they show up twice? Looking for suggestions from someone who may...

Member Since	‎01-10-2013 06:16 PM
Date Last Visited	‎04-05-2024 12:24 AM
Posts	34

User Statistics

User Activity

CMS and F5 load balancer

CUBE HA on ISR 4K Configuration Example

CMS 2.3 Set Importance for Participant

CMS SIP Listening port

QM - Migrate from Desktop Recording to Network Recording

Re: CMS and F5 load balancer

Re: CMS and F5 load balancer

Re: CMS 2.3 Set Importance for Participant

Re: CMS SIP Listening port

Re: AQM Desktop with Network Recording