06-28-2017 08:07 AM - edited 03-19-2019 12:35 PM
Hi,
I need to update the " Phone Button Template" field to change it to 1 line and 1 Speed Dial.
Can someone tell me if this is the right way?
Any help would be much appreciated. Otherwise I'll have to do the update manually for about 300 phones.
thanks.
Bert
Solved! Go to Solution.
06-28-2017 08:57 AM
Hi,
About Issue #1, do you get any errors? And when you say 'more then 1 result' you mean more then one phone? Because it shouldn't be an issue, this is the purpose of this bulk, that you can change more then one phone ;)
I think it might be something else, so if you get any errors, please share it with us.
Also it might help to print screen the new phone button template you created.
About Issue #2, Why do you need to make the change only on phones that there's no user logged in? Anyway, regardless to this request, you can do "Import / Export" -> Export
Select only 'Phones' and export the configurations. Then when you get the tar file, extract it, and open 'phones.csv' in Excel, then you need to filter by the device type to leave only 7945 Phones. Afterwards, in the last columns it should contain all the speed dial information, so just fill in the first speed dial the data you want and save the file back to .CSV format and archieve it back to TAR file along with the header.txt file that already is in there.
Then go to: Bulk Administration -> Upload / Download Files. Press 'Add New' and upload the file, and selecting 'Import / Export' in the Select the Target field. Afterwards, go to Bulk Administration -> Import / Export -> Import, and use the uploaded file.
Please be careful when you're doing it. I suggest you to also make a backup of the configurations in case you do something wrong.
BTW, you can use the above method for changing the Phone Button Template for all of your 7945 devices.
06-28-2017 08:31 AM
Hi,
See if helps helps
https://supportforums.cisco.com/discussion/11616231/using-bat-how-insert-or-create-phone-button-templates
JB
06-28-2017 08:57 AM
Hi,
About Issue #1, do you get any errors? And when you say 'more then 1 result' you mean more then one phone? Because it shouldn't be an issue, this is the purpose of this bulk, that you can change more then one phone ;)
I think it might be something else, so if you get any errors, please share it with us.
Also it might help to print screen the new phone button template you created.
About Issue #2, Why do you need to make the change only on phones that there's no user logged in? Anyway, regardless to this request, you can do "Import / Export" -> Export
Select only 'Phones' and export the configurations. Then when you get the tar file, extract it, and open 'phones.csv' in Excel, then you need to filter by the device type to leave only 7945 Phones. Afterwards, in the last columns it should contain all the speed dial information, so just fill in the first speed dial the data you want and save the file back to .CSV format and archieve it back to TAR file along with the header.txt file that already is in there.
Then go to: Bulk Administration -> Upload / Download Files. Press 'Add New' and upload the file, and selecting 'Import / Export' in the Select the Target field. Afterwards, go to Bulk Administration -> Import / Export -> Import, and use the uploaded file.
Please be careful when you're doing it. I suggest you to also make a backup of the configurations in case you do something wrong.
BTW, you can use the above method for changing the Phone Button Template for all of your 7945 devices.
06-29-2017 01:02 AM
Thank you. This works.
I also found my issue after digging more deeper.
The filter I was using was the cause.
Filtering by Description and Device Protocol cause to hide the Phone Button Template.
Thank you all for your help.
Bert
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