Unified Communications Infrastructure

Dear Support, I recently installed BE6000 on virtual machine, I have the CUCM interface working fine. My issue is that i cannot connect ip phone 8845 on CUCM Can anybody help me what is the issue? Regards

Is there a way that I can update a users Active Directory profile IP Phone field with the Directory Number on their Phone from CUCM automatically? Currently we have a process setup where we are taking an export of the phones that include the extensi...

I PCD 11.5.2.10000-4 and I'm migrating a CUCM version 8.5 to 11.5, and the installation is complete, but the tool indicates that PCD is waiting to answer the CUCM PAWS service, and this can not be manipulated by WEB or CLI

Hi everyone, I have a PCA vm. I tried to upgrade from 10.5.1 to 11.0 following upgrade guide and it failed. Then I upgraded it to 10.6 and it was succesful and then I tried to upgrade to 11.0 and it failed again and it shows the same problem. It loo...

Hello, I'm new on Cisco CTI development. I write a desktop application on WPF(C# and .NET).  I stacked on agent connection. I can connect with the session on CTIObject, but i can not connect with the agent. Connection data works if i use CTI Toolkit...

Hello, When a call is queued in CUACA 11.0, we hear the ringing out of the computer speaker, and that's fine. However, when the receptionist has answered a call and is talking on a call already, when another comes in and it is in the queue, we hear ...

Unity 4.0(3) on Windows 2000, UM.I intend to upgrade my partner server from Exchange 2000 to Exchange 2003, and the partner server's OS from Windows 2000 to Windows 2003. As I understand things, from Unity's perspective I merely need to install the ...

Hi All, We have 3 cluster of CUCM and per cluster are located in different countries. Per cluster also have dedicated AD directory for LDAP integration/configuraiton in CUCM. However, if there is a new user in cluster 1 and they also add the user to...

Hello All     I have configured Expressway servers. Cisco Jabber work well through Expressway.  I also know that 78/8800 phone can work through Expressway, but I can't find any guide of configuration it on 78/8800 phone .     Could you provide a deta...

Unity connection 10.5 and I have been battling with this for days. Juggling browsers. adding exceptions in Java etc. Finally get the recording to load into the media master and now cannot save. SSL certificate error, failed to record name. Hmm that i...

Hi Folks. I have installed CUACA on version 10.5.2 but it seems I can't open any menu on the admin web portal, see attached, it seems like is being blocked or something, as a remark, I'm not able to place any license because I need to get the reg cod...