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Call handler time zones

Erick Bergquist
Level 6
Level 6

Unity 4.03 SR1, just want to confirm there is not a way to set different time zones on different call handlers and schedules. All are using the servers time zone setting and for another site in different time zone the schedule will need to be offset to match the other time?

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Accepted Solutions

lindborg
Cisco Employee
Cisco Employee

Yes, that's correct - handlers don't have time zones.

subscribers have time zones but they're used for transforming the time stamps on messages and adjusting the trigger times for notification devices only (i.e. not for determining if it's "standard" or "off hours" for greeting rules).

You'll have to adjust the schedules the handlers are associated with for time zone offsets for transfer and greeting rules...

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1 Reply 1

lindborg
Cisco Employee
Cisco Employee

Yes, that's correct - handlers don't have time zones.

subscribers have time zones but they're used for transforming the time stamps on messages and adjusting the trigger times for notification devices only (i.e. not for determining if it's "standard" or "off hours" for greeting rules).

You'll have to adjust the schedules the handlers are associated with for time zone offsets for transfer and greeting rules...