Call Manager will not activate in CUCM 7

[sanil.tison]

i have installed cucm 7 and can get to it with windows IE, but when i try to activate call manager in the cisco unified servicability it give me this error:

Update Failed for the Service(s): Cisco CallManager Request unsuccessful to license manager(Please check the Licensing logs for further details)

i can not add any phones or do anything.

can someone help.

[Nadeem Ahmed]

Hello Sanil,

You have to check your services on your publisher and subscriber , or you  can use ssh and login to your publisher and check if the replication   between your pubisher and subscriber is perfect or not. Most likely services not started yet.

Br,

Nadeem

[sanil.tison]

i am trying to start the service in my publisher and it gives me this message. i only have one cucm in my cluster.

[Nadeem Ahmed]

So how many nodes are there in your cluster.?

Br,

Nadeem Ahmed

[sanil.tison]

i am not sure what you are asking but i have one cucm 7 installed on a virtual machine with vmware. i do not have any other unified communication application besides that. just the basic install of cucm 7 and i will be adding a 7940 and a 7960 phone.

[Nadeem Ahmed]

Alright Sanil, I have misconclude the above first statment.

Can you please check the services through CLI  and restart it

Br,

Nadeem Ahmed

[Jaime Valencia]

Is this a new install??

HTH

java

if this helps, please rate

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[sanil.tison]

yes jamie this is a new install...Nadeem, i tried starting it in the CLI but i get a message back say "invalid service for start/stop.

[Jaime Valencia]

OK, so, exactly what are you doing??

Trying to ACTIVATE the service??

Or, trying to START the service???

They're not the same thing

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[sanil.tison]

i am trying to activate the service for the first time.