ā11-12-2020 02:20 AM
I configure ldap on both side CUCM & AD,CUCM synced all domain users but dose not show up them
I made sure all users already exist on cucm but dose not show them up
Need your help guys
ā11-12-2020 10:34 AM
Iām sorry but what you wrote does not make any sense. Would you mind to please rephrase it and try to be as specific as you can. If applicable please also add screenshots of what youāre seeing to make it clearer.
ā11-15-2020 01:50 AM
dear
Thanks for your reply. Regarding to our Call manager Issue I explain the following:
1-I configured the LDAP correctly on the call manager
2-I did the full sync but no Domain users was retrieved from The AD
3-Under section of find users on Call Manager nothing showing up
4-I restart Dirsync many times but still same issue
5-I installed "Cisco Unified Real-Time Monitoring Tool 11.5" and I checked the log file of Dirsync and I found all users occurs in the log
6-I checked again the Call Manager still same Issue "nothing shown up under end users
I hope the above information was clear
ā11-15-2020 11:06 AM - edited ā11-15-2020 11:23 AM
Please provide a screenshot of the LDAP directory configuration and also for your search for end users.
It could also be good to install a LDAP browser on a PC and configure it to use the same credentials as you have configured for CM. If that canāt connect with your AD you would have an idea what is wrong. Have you checked and verified your configuration against this document? https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/215437-configure-cucm-for-secure-ldap-directory.html?referring_site=RE&pos=1&page=https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/ad...
ā11-15-2020 12:29 PM
Also check this post for required fields. https://community.cisco.com/t5/ip-telephony-and-phones/cucm-and-ldap-integration/td-p/3095697
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide