Call Route Pattern issues

[Sean Grubb]

I am trying to create a new Route Pattern for a 511 service here in GA. It works fine with 411, so I essentially just copied the pattern from 411 and changed the number to 511. Nothing different, and yet it says "Call cannot be completed as dialed". I test 411 and it works fine, no issues. I call 511 on my cell phone and it connects so I know we have the service. Any ideas? We are using CUCMC System version: 7.1.5.33900-10. What else information would you guys need to be able to help me figure this out a little more?

[Pedro Francezi]

Hello,

Please, try to use the DNA tool and see if the call is being routed

Use the https://<CUCM-IP-ADDRESS>/dna and make an trace of the call.

Please, let me know the results.

[Sean Grubb]

Ok let's see what happens.

[Pedro Francezi · Accepted solution]

Hi,

Please, check if the "ComplexPSTN" Partition is placed inside the "Evans_DeviceCSS"

[Sean Grubb]

Okay I checked that and it was not. Just got done moving that around and it calls the 511 service! Thanks!

[Sean Grubb]

• Results Summary

• Calling Party Information
  • Calling Party = 7359
  • Partition =
  • Device CSS =
  • Line CSS = Evans_DeviceCSS
  • AAR Group Name =
  • AAR CSS =
• Dialed Digits = 511
• Match Result = RouteThisPattern
• Matched Pattern Information
  • Pattern = 511
  • Partition = ComplexPSTN
  • Time Schedule =
• Called Party Number = 511
• Time Zone = Etc/GMT
• End Device = Complex-PRI-RL
• Call Classification = OffNet
• InterDigit Timeout = NO
• Device Override = Enabled
• Outside Dial Tone = NO

• Call Flow

• TranslationPattern :Pattern=
  • Partition =
  • Positional Match List = 511
  • Calling Party Number = 7359
  • PreTransform Calling Party Number =
  • PreTransform Called Party Number =
  • Calling Party Transformations
    • External Phone Number Mask = NO
    • Calling Party Mask =
    • Prefix =
    • CallingLineId Presentation =
    • CallingName Presentation =
    • Calling Party Number = 7359
  • ConnectedParty Transformations
    • ConnectedLineId Presentation =
    • ConnectedName Presentation =
  • Called Party Transformations
    • Called Party Mask =
    • Discard Digits Instruction =
    • Prefix =
    • Called Number =
• Route Pattern :Pattern= 511
  • Positional Match List = 511
  • DialPlan =
  • Route Filter
    • Filter Name =
    • Filter Clause =
  • Require Forced Authorization Code = No
  • Authorization Level = 0
  • Require Client Matter Code = No
  • Call Classification =
  • PreTransform Calling Party Number = 7359
  • PreTransform Called Party Number = 511
  • Calling Party Transformations
    • External Phone Number Mask = YES
    • Calling Party Mask =
    • Prefix =
    • CallingLineId Presentation = Default
    • CallingName Presentation = Default
    • Calling Party Number = 7359
  • ConnectedParty Transformations
    • ConnectedLineId Presentation = Default
    • ConnectedName Presentation = Default
  • Called Party Transformations
    • Called Party Mask =
    • Discard Digits Instruction = None
    • Prefix =
    • Called Number = 511
• Route List :Route List Name= Complex-PRI-RL
  • RouteGroup :RouteGroup Name= Complex-PRI-RG
    • PreTransform Calling Party Number = 7359
    • PreTransform Called Party Number = 511
    • Calling Party Transformations
      • External Phone Number Mask = Default
      • Calling Party Mask =
      • Prefix =
      • Calling Party Number = 7359
    • Called Party Transformations
      • Called Party Mask =
      • Discard Digits Instructions =
      • Prefix =
      • Called Number = 511
    • Device :Type= MGCPT1PRIPort
      • End Device Name = S0/SU2/DS1-0@ccrr1.columbia.gov
      • PortNumber = 0
      • Device Status = Registered
      • AAR Group Name =
      • AAR Calling Search Space = Evans_DeviceCSS
      • AAR Prefix Digits =
      • Call Classification =
      • Calling Party Selection =
      • CallingLinePresentation =
      • ConnectedLinePresentation =
      • Number Of Strip Digits =
      • CallerID DN =
    • Device :Type= MGCPT1PRIPort
      • End Device Name = S0/SU2/DS1-1@ccrr1.columbia.gov
      • PortNumber = 0
      • Device Status = Registered
      • AAR Group Name =
      • AAR Calling Search Space = Evans_DeviceCSS
      • AAR Prefix Digits =
      • Call Classification =
      • Calling Party Selection =
      • CallingLinePresentation =
      • ConnectedLinePresentation =
      • Number Of Strip Digits =
      • CallerID DN =
    • Device :Type= MGCPT1PRIPort
      • End Device Name = S0/SU0/DS1-0@wwar1.columbia.gov
      • PortNumber = 0
      • Device Status = Registered
      • AAR Group Name =
      • AAR Calling Search Space = Evans_DeviceCSS
      • AAR Prefix Digits =
      • Call Classification =
      • Calling Party Selection =
      • CallingLinePresentation =
      • ConnectedLinePresentation =
      • Number Of Strip Digits =
      • CallerID DN =
    • Device :Type= MGCPT1PRIPort
      • End Device Name = S0/SU0/DS1-0@rrar1.columbia.gov
      • PortNumber = 0
      • Device Status = Registered
      • AAR Group Name =
      • AAR Calling Search Space = RR_DeviceCSS
      • AAR Prefix Digits =
      • Call Classification =
      • Calling Party Selection =
      • CallingLinePresentation =
      • ConnectedLinePresentation =
      • Number Of Strip Digits =
      • CallerID DN =

• Alternate Matches

• Note: Information Not Available