call routing to an assistant

[aguy]

Im trying to figure out a way to:

1. have a call come in to a line
2. if the user doesnt pickup after 3 rings it goes to an asstant
3. if the assistant doesnt pickup then it goes to the user's voicemail

Whatever method I use has to be browser based.  ie can use a windows application.

Any ideas?

[Jaime Valencia]

What call control do you use and version????

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[aguy]

Sorry forgot. Using CUCM/UM/CUPS 8.6

Andre

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[Jaime Valencia · Accepted solution]

You could use IPMA

HTH

java

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