Hi Paul,
There is no setting for this in the Interview Handler itself. Have you tried the setting (Senders Information) for the person who actually listens to the answers from your Interview Handler (Deliver response to)?
Deliver Response To - A subscriber or distribution list that will receive messages that are left for this interview handler. Click Change and select a subscriber or public distribution list from the list.
Sender's Information - Check this check box so that Cisco Unity plays caller information about a message sender before playing a message. The information that Cisco Unity plays depends on how Cisco Unity is set up.
By default, Cisco Unity plays the following information when the Sender's Information check box is checked:
For messages left by an identified subscriber, Cisco Unity plays the recorded name of the subscriber before playing the message. If the subscriber does not have a recorded name, Cisco Unity plays the primary extension associated with the subscriber instead.
For messages left by an unidentified caller, Cisco Unity does not provide the phone number (ANI or caller ID) information before playing the message.
However, you can use the Bulk Edit utility (available in Tools Depot) to enable Cisco Unity to announce additional caller information when the Sender's Information check box is checked:
For messages left by an identified subscriber, Cisco Unity plays the recorded name (if available) and the extension before playing the message.
For messages left by unidentified caller, Cisco Unity plays the phone number (if available) of the caller before playing the message.
From Subscribers > Subscriber > Conversation Page
Have a look at this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a008022d1e4.html#wp1149411
Hope this helps!
Rob
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