04-25-2016 12:54 PM - edited 03-19-2019 11:02 AM
Dear Support
Our company Eceptionist has integrated with your Jabber solution. We need to demo this integration to our clients. I made a reservation in your sandbox collaboration9.1. I created several users (Agent.Yvonne, Agent.Call, Admin.Optum) through API (https://10.10.20.1:8443/axl). I can see these users in CUCM but I am not able to use these users to connect to the server or log in to https://10.10.20.1. Would you please look into this issue for us?
Best Regards,
June
04-25-2016 01:05 PM
You probably need to give standard end user, AXL API And CTI permissions in end user profile on CUCM for these user's.
04-25-2016 01:21 PM
Dear Deepak,
Thank you for your quick response ! How can I assign these permission to these users through API? It worked before without assigning these permissions. Is there a way to change the configuration setting in CUCM to assign these permissions to the users automatically?
Thanks !
June
04-25-2016 01:41 PM
The Sandbox labs are supported via DevNet, not CSC, you should try reaching them for assistance with this.
04-25-2016 01:47 PM
Dear Jaime,
Where should I post my issue to DevNet?
Thanks,
June
04-25-2016 02:02 PM
https://communities.cisco.com/community/developer/sandbox
https://developer.cisco.com/site/devnet/sandbox/
04-25-2016 02:07 PM
Ok. Thank you !
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