Changing message order playback in UCONN 10

[mark.watson]

My customer wants to change the order of message playback to be oldest first from newest first.  The template that all of the users were created with has newest first, I have changed that but that will only apply to new users created.  My question is how can I make that change on all the users without going in individually and making the change?  I looked in the bulk admin documentation and there is no header (that I can find) that will change that setting on users so is there a way to do this in bulk or do I have to go to every user and make the change?

Thanks

[Manish Gogna]

Hi Mark,

To Change Message Playback Order for Multiple User Accounts in Bulk Edit Mode

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Step 1 In Cisco Unity Connection Administration, on the Search Users page, check the applicable user check boxes, and select Bulk Edit .

If the user accounts that you want to edit in bulk do not all appear on one Search page, check all applicable check boxes on the first page, then go to the next page and check all applicable check boxes, and so on, until you have selected all applicable users. Then select Bulk Edit .

Step 2 On the Edit menu, select Playback Message Settings .

Step 3 On the Playback Message Settings page, under New Message Play Order, check the check box to the left of the Sort by Message Type field to select it, and then use the Move Up and Move Down arrows to put the list in the order in which you want the messages played.

Step 4 Check the check box to the left of the Then By field to select it, and then select Newest First or Oldest First to specify the message order for all new messages. (Note that this does not allow you to have a particular message type played.)

Step 5 Under Saved Message Play Order, check the check box to the left of the Sort by Message Type field to select it, and then use the Move Up and Move Down arrows to put the list in the order in which you want the messages played.

Step 6 Check the check box to the left of the Then By field to select it, and then select Newest First or Oldest First to specify the message order for all saved messages.

Step 7 Check the check box to the left of the Deleted Message Play Order field to select it, and then select Newest First or Oldest First to specify the message order for deleted messages.

Step 8 If applicable, set the Bulk Edit Task Scheduling Fields to schedule the Bulk Edit operation for a later date and/or time.

Step 9 Select Submit .

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmacx/8xcucmac040.html#44672

Manish

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